Front of House Manager

Ahso Restaurant is seeking creative, passionate, and talented individuals to join our super awesome team. We are in the “making people happy” business, we just happen to serve great food and offer next-level hospitality. We work hard, make people happy, and have fun while we are doing it!

We are seeking a Front of House Manager to join our team in Brambleton.

Some Things to Know About Us:
Our mission is “To make this the most enjoyable place to work and the most enjoyable place to dine”. This is the reason we are here. This is why we do what we do.

We are big on communication and organization. We believe these are huge keys to success. The better we are able to communicate and organize ourselves, the more success we will have.

We are big on teaching and growth. We work hard to make sure everyone is constantly growing and learning. We want everyone who works with us to become a better cook, chef, manager, guest liaison, and most importantly, leader.

We like having fun. While we take our jobs very seriously, we also do so lightheartedly. In other words, we love to hustle and get better everyday but we also love to do it while laughing and having fun at the same time. (And yes, that is possible).

We have awesome benefits for full-time employees
50% Company-paid medical benefits
50% Company-paid dental & vision benefits
Average 50-55 hour work-week for salaried employees
Time-off Policy for salaried employees
Somm Certification Reimbursements
Unlimited high fives!

Qualifications and skills:
Our ideal candidate will be hospitality-focused with a background in service, and someone who, most importantly, has a real passion for making other people happy. This includes our staff as much as our guests. They will be dependable, motivated to learn, committed to working as a team member, possess excellent communication skills, and will be willing and able to provide our guests with authentically warm service each night. Significant management experience in high quality restaurant operations is required for this position. This person is a leader and team player before anything else. They are someone who inspires and motivates their team.

Responsibilities include overseeing the day-to-day front of house operations, assisting in staff training and education, and looking everyday at our current operations and seeing how we can work smarter, cleaner, faster, more precise, and at a higher level. Work with and coach the Assistant GM to encourage internal growth, coming up with new and creative approaches to improve the operation.

If you have the background and love making people happy, we’d like to hear from you. Please apply with your resume and cover letter highlighting your background and noting why you are interested in joining our team.


Responsibilities include but are not limited to:
Creating culture
Make sure everyone is having fun! When staff are having a good time, it’s much more likely that our guests are having a good time.
Ensuring that restaurant standards are met consistently and sets the example for the staff to follow.

Service
Be present for the staff, maintain a sense of awareness on the floor at all times, and be prepared to “put out fires” as they appear.
Be an open form of communication between the BOH and FOH when necessary.
Communicate with the BOH and FOH team to make sure all menus are up to date and printed for service.
Exemplify hospitality to all of our guests and staff. Lead by example with this so that staff sees a model to look to.
Get to know the regulars, friends of the house, investors, and industry guests who frequent Rose’s.
Fill the gaps as they appear/be a team player. Assist the staff during service in order to fulfill the needs of our guests.

Guest relations
Go the extra mile with hospitality.
Improve standards of the guest experience, ensuring that our bar is always set high and that our goal is to exceed expectations.

Communications
Internal email communications and MOD log.
Effective and professional in a timely manner
These resources should be utilized by leadership to offer a greater scope and information company-wide
Distribute information to staff and managers on behalf of the leadership
Keep an eye on announcements/information that should be shared company-wide or to larger groupings than just FOH. Bolstering transparency as appropriate.

Training
Provide staff with all of the necessary tools for success when it comes to training materials and information sheets. This is as broad as new hire packets/training schedules for new employees, and as specific as spec sheets emailed out for a new menu item or wine.

Day-to-day
Respond in a timely manner to all emails and voicemails. Those that are for other members of the team should be emailed to them as soon as possible.
Map out the evening’s service before the Pre-shift meeting. This includes the server floor plan, reservations, things to go over at line up, and other special nightly notes.
Assist with ordering when needed by the restaurant.
Expected to work varying hours, schedules, and days of the week, this includes and is not limited to closing shifts and working service.
Must be able to lift up to 40 pounds and be on your feet for extended amounts of time.

Required Skills
Ability to lift 40+ lbs
Ability to ascend/descend stairs many times per shift
Experience working with POS systems (We use Toast)
Server/bartender/sommelier floor experience
Coffee knowledge or desire to learn more about coffee
In depth wine service knowledge
Experience working with POS system

Preferred Skills:
CMS/WSET Certification
P&L management experience
Staff management & Training of 20+ employees
Understanding of HR compliance
Payroll & Scheduling experience

Compensation Details
Compensation: Salary ($60,000.00 - $70,000.00) based on prior experience, skills, etc.

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts

Required Skills:
Leadership
Communication
Organization
Teaching
Training
Coaching
Management Experience
Fine Dining Restaurant Operations
Cms/Wset Certification
P&L Management
Staff Management
HR Compliance
Payroll
Scheduling

If you have the background and love making people happy, we’d like to hear from you. Please apply with your resume and cover letter highlighting your background and noting why you are interested in joining our team.