Food Runner

Job Description 

Responsible to:
Executive Chef and Assistant General Manager

The Place
A place like no other - Re-imagine the experience of membership with the opportunity to belong to an eclectic and stellar community; that is the Zero Bond private members’ club. Born into the heart of a culturally historic neighborhood in its ascendency, Zero Bond is the new gathering place.

The Philosophy
Zero was the last number ever created; it filled a void that culture across the globe didn’t even realize existed. Without the concept of Zero, mathematics and science had limitations; cultures could not fully achieve what they were destined to become. Zero is not even or odd; Zero is not positive or negative. Zero is its own identity. 

Just like the number zero transformed ancient society, Zero Bond is redefining the membership club experience for the future society.

The Role
The Runner will be responsible for assisting both the kitchen needs  and the servers in providing quality service to all members. Tasks will include: pre-bussing tables, running food, and assisting guests.

The Responsibilities 

• Flexible schedule based on the needs of Zero Bond, their programing, and peak times
• Deliver food order from the kitchen to members’ tables professionally, accurately and in a timely manner.
• Acts as a point of contact between the front of house and back of the house staff. 
• Professional, tactful & well-versed 
• Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)
• Assist the wait staff with any additional table setting, placing the appropriate tableware, utensils and napkins.  
• Basic verbal communication skills 
• Act as a support liaison to the servers
• Assisting in expediting under kitchen supervision
• Respectfully maintain customer service with each member and employee 
• Follow and uphold all standard Zero Bond checklist and operating procedures 
• Assist servers in cleaning and maintaining the floor. 
• Answer member questions about ingredients and menu items
• Communicate ingredients and dish when serving
• Inform restaurant staff about member feedback or requests (e.g. when they ask for the check)
• Must be well groomed and adhere to the Zero Bond uniform requirements

Qualifications & Disposition:

• Must have a minimum 1 year experience
• Passion for food and beverage operations

• Basic knowledge of wine and spirits
• Ability to maintain a positive and professional demeanour at all times

• Flexible schedule based on the needs of Zero Bond, their programing, and peak times
• Ability to understand and follow written and verbal instructions
• Ability to multitask and work in a fast paced environment

Physical Requirements:

• Must be able to seize, grasp, turn and hold objects with hands
• Must be able to work on your feet for at least 10 hours
• Fast paced movements are required to go from one part of the club to others
• Must be able to move, pull, carry or lift of up to 50 pounds on occasion and 35 pounds regularly 
• Occasional environmental exposures to cold, heat, and water.
• Occasionally kneel, bend, crouch and climb as required

Note: This job description is not intended to be a contract for employment, and the employer reserves the right to make any necessary revisions to the job description at any time.