Three Top Hospitality, the group behind Margot and Montague Diner is now hiring a General Manager for their newest concept, Cleo Downtown - an upscale rotisserie located in the West Village.
Position Overview: We are looking for a passionate and results-driven General Manager to oversee daily operations, manage staff, and ensure our guests receive outstanding service. The ideal candidate will have a strong background in restaurant management, excellent leadership skills, and a deep understanding of the hospitality industry.
Key Responsibilities:
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Operational Management: Oversee all aspects of restaurant operations including staffing, inventory, and maintenance. Ensure smooth and efficient daily operations.
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Team Leadership: Recruit, train, and mentor staff. Foster a positive work environment that encourages teamwork, motivation, and high performance.
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Customer Service: Maintain high standards of customer service and address any issues or concerns promptly and professionally. Ensure a memorable dining experience for every guest.
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Marketing & Events: Contribute to concepting and executing on events that will drive additional revenue stream to the restaurant. Collaborate on promotional events and social media initiatives.
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Compliance & Safety: Ensure compliance with health, safety, and sanitation regulations. Maintain a clean and safe working environment for staff and guests.
Qualifications:
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Experience: Minimum of 5 years of experience in restaurants, with a proven track record of success. Experience in a high-volume, fast-paced environment is preferred.
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Leadership: Strong leadership and team-building skills. Ability to inspire and motivate a diverse team.
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Communication: Excellent verbal and written communication skills. Ability to interact effectively with guests, staff, and vendors.
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Financial Acumen: Solid understanding of budgeting, financial analysis, and cost control.
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Problem-Solving: Strong problem-solving skills with the ability to handle unexpected situations calmly and efficiently.
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Wine Knowledge: A knowledge of low-intervention wine is preferred but not required.
What We Offer:
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Competitive Salary: Attractive compensation package commensurate with experience.
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Benefits: Health insurance, paid time off, and employee discounts.
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Career Growth: Opportunities for professional development and career advancement within a growing company.
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Work Environment: A vibrant and supportive team atmosphere in one of New York’s most exciting restaurant groups.
Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.
