Job Overview
Double Knot- NYC is seeking a polished, personable, and highly organized Event Sales Manager to oversee all outbound sales, private dining and group booking inquiries. This role is the primary point of contact for guests planning celebrations, corporate dinners, and special occasions within our restaurant’s private dining spaces.
You’ll attract and guide guests from initial outreach and inquiry through event execution, ensuring every detail reflects Double Knot’s elevated dining experience, refined service, and attention to detail.
Core Responsibilities
- Lead client development efforts through direct sales outreach, trade shows, roadshows, and strategic networking
- Build and maintain strong partnerships with corporate groups, associations, and key industry contacts
- Monitor market trends, competitor activity, and business performance to refine sales strategies
- Manage all incoming private event and large‑party inquiries across phone, email, website, and booking platforms
- Respond promptly and professionally to inquiries, converting interest into confirmed bookings
- Schedule and conduct venue walkthroughs for prospective clients
- Confidently present Double Knot’s space, menus, pricing, and availability with a warm, guest‑focused approach
- Coordinate all event details including guest count, menu selections, beverage packages, timing, room setup, and special requests
- Prepare and manage event contracts, deposits, payment schedules, and final confirmations
- Maintain an organized events calendar and detailed event notes for operations and service teams
- Act as the liaison between guests, management, kitchen, and service staff to ensure flawless execution
- Upsell enhancements such as premium menus, wine pairings, cocktail packages, and room upgrades
- Follow up post-event to gather feedback and encourage repeat bookings
- Maintain detailed records of contracts, communications, payments, and post-event feedback for continuous improvement
Qualifications
- 1-3 years experience in restaurant events, private dining, hospitality sales, new business development or guest relations
- Highly organized with exceptional attention to detail
- Ability to upsell additional services confidently while maintaining client satisfaction
- Superior time management abilities to handle multiple events simultaneously under tight deadlines
- Experience with reservation systems, CRM tools, or event software is a plus
- Flexible availability, including occasional evenings or weekends based on events
- Experience establishing connections/partnerships in New York City (Miami a plus)
Join us as a Event Sales Manager if you’re passionate about creating unforgettable experiences! Bring your energy, creativity, and organizational talent to a vibrant team dedicated to excellence in hospitality. This paid position offers an engaging environment where your skills will shine as you help craft memorable moments that leave lasting impressions.
