General Manager

General Manager

We are seeking an experienced and hospitality-driven General Manager to lead daily operations at our upscale restaurant. This is a unique opportunity for a hands-on leader who is passionate about hospitality, team development, and operational excellence.

Our restaurant focuses on thoughtfully prepared cuisine made with high-quality, consciously sourced ingredients in a beautiful and serene environment. The General Manager will work closely with ownership, the Head Chef, and the events team to ensure seamless operations, exceptional guest experiences, and continued growth of the business.

This role is ideal for someone who thrives on the floor, builds strong teams, and takes pride in creating memorable dining experiences.

Weekend and holiday availability is required.

Key Responsibilities Leadership & Operations

• Oversee all Front-of-House operations and maintain high standards of hospitality, service, and presentation

• Partner with the Head Chef to ensure strong collaboration between FOH and BOH teams

• Lead service from the floor and maintain a visible, hands-on presence

• Monitor daily operations including service flow, guest satisfaction, cleanliness, and restaurant ambiance

• Ensure compliance with health, safety, and sanitation standards

Team Development

• Recruit, hire, train, and mentor FOH team members

• Create staff schedules and oversee payroll, time edits, and tip reporting

• Lead pre-shift meetings and develop training programs focused on service standards, wine knowledge, and menu education

• Foster a positive, respectful, and professional workplace culture

Guest Experience

• Build authentic relationships with guests and maintain a strong presence in the dining room

• Handle guest feedback and resolve issues quickly and professionally

• Ensure consistency in hospitality, service standards, and overall guest satisfaction

Business & Financial Management

• Monitor daily financial performance and support budgeting and cost control

• Manage ordering and operational supplies within budget

• Maintain POS systems and operational procedures to ensure accurate reporting

• Collaborate with ownership on strategies to improve operations and grow the business

Events & Collaboration

• Work closely with the Event and Wedding Coordinators to manage scheduling and restaurant space availability

• Support execution of private events and special programs

Qualifications

• 4–5+ years of restaurant management experience in upscale, high-volume, or fine dining environments

• Proven ability to lead teams and maintain high hospitality standards

• Strong organizational and operational management skills

• Excellent communication, leadership, and problem-solving abilities

• Experience with POS systems, scheduling platforms, and inventory/order management

• Ability to work in a fast-paced environment with a strong sense of urgency

Certifications

• Food Handler’s License or ServSafe Certification

• RBS Certification (if applicable)

Experience in restaurant and lounge environments or major hospitality markets is a plus.

Physical Requirements

• Ability to stand and walk for extended periods

• Ability to lift 25–50 lbs

• Comfortable working across a large property with stairs

• Exposure to kitchen environments and cleaning products

What We’re Looking For

The ideal candidate is:

• Hospitality-driven and guest-focused

• A strong leader who motivates and develops teams

• Calm and solutions-oriented under pressure

• Organized and detail-oriented

• Passionate about food, service, and hospitality

• Experienced in multiple restaurant roles (server, bartender, host, etc.)

Position Details

Job Type: Full-Time

Schedule:

• Day and Night shifts

• 8–12 hour shifts

• Weekend and Holiday availability required