Host

Host

Part-Time | Hourly

VERSE is a refined, hospitality-driven dining destination centered on elevated Angeleno cuisine, an exceptional wine program, and an immersive acoustic environment. Serving a discerning clientele, we operate with disciplined standards rooted in intention, transparency, efficiency, consistency, and accountability.

We operate at high volume while maintaining elevated service standards. Precision, pacing, and composure are essential.

As VERSE continues its growth, we are seeking a Host who understands that hospitality begins at the door — and that managing flow in a high-volume, high-expectation environment requires strategy, awareness, and control.

This position reports to the Director of Hospitality and Floor Management team and plays a critical role in protecting both guest experience and operational efficiency.

Position Overview

The Host sets the tone for the guest experience from arrival through departure.

In a high-volume setting, seating is not transactional — it directly impacts kitchen execution, wine sales, service timing, and overall perception. This role requires strong situational awareness and the ability to control pace without sacrificing warmth or professionalism.

Success in this role is measured by:

• Controlled and intentional seating flow
• Accuracy in reservation and guest data management
• Clear, composed communication during peak volume
• Consistent guest experience despite service intensity
  
  

Service & Floor Responsibilities

• Greet every guest with warmth, confidence, and professionalism
• Manage reservations and walk-ins with fairness and clarity
• Control seating pace to support kitchen capacity and floor balance
• Maintain accurate wait times and real-time table awareness
• Communicate effectively with Captains, Support Staff, and Management
• Close guest departures with presence and gratitude
  
  

The ability to remain calm and authoritative during peak service is essential.

Headset Communication Standards (Peak Service)

During high-volume evenings, Hosts operate within a structured headset communication system connecting:

• Inside Host
• Outside Host
• Floor Manager
• Support Staff
  
  

Expectations include:

• Clear, concise, and professional communication
• Real-time table status updates
• Coordinated staggered seating
• Immediate notification of large party arrivals or delays
• Controlled tone at all times
  
  

This structure supports high-volume execution without compromising quality.

Reservation & Administrative Responsibilities

• Maintain accurate guest notes and preferences
• Optimize floor plans to balance guest experience and revenue
• Confirm private dining and large party details
• Manage phone and digital inquiries professionally
• Uphold brand voice in all written and verbal communication
  
  

Attention to detail directly impacts service consistency and revenue performance.

Qualifications & Professional Profile

Required:

• Prior hosting experience in an upscale, high-volume environment
• Demonstrated ability to manage pressure without visible stress
• Strong organizational and communication skills
• Active California Food Handler certification (or ability to obtain)
  
  

Strongly Preferred:

• Experience using OpenTable (highly valued)
• Fine dining experience
• Understanding of dining room pacing strategy and table turns
  
  

Professional Attributes:

• Polished, composed, and confident presence
• Maintains control without arrogance
• Transparent and accurate about wait times
• Team-oriented and accountable
• Strong situational awareness
• Strategic thinker regarding pacing and volume management
• Coachable and aligned with high service standards
  
  

This is a performance-driven, growth-oriented environment. Candidates must be capable of managing high volume while protecting the quality and consistency that define the VERSE guest experience.