Be part of a landmark restaurant opening as Carver Road Hospitality launches a new Modern American Steakhouse in New York, New York.
This highly anticipated concept will feature culinary leadership by Daniel Ontiveros, mixology by Francesco Lafranconi, and a premium, immersive design by Rockwell Group led by David Rockwell. We are now hiring Front of House and Back of House professionals to join a restaurant built on craft, hospitality, and excellence. Carver Road Hospitality invests in, develops, and operates award-winning restaurants, lounges, and lifestyle experiences across New York City, Las Vegas, Salt Lake City, Boston, and beyond. Known for elevating standards and creating unforgettable guest moments, we offer meaningful growth opportunities within a forward-thinking hospitality company. Join our team as we open this exciting new Modern American Steakhouse. Now accepting applications for all FOH and BOH positions. Let’s create something extraordinary together.
Position Summary
The Operations Manager is responsible for assisting the General Manager and Assistant General manager with the day- to- day operations of the front of house. The Operations Manager works to oversee the planning, training, and organization of the restaurant and the employees.
Duties and Responsibilities
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Maintain professional appearance standards as directed in the Employee Handbook.
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Anticipates and accommodates needs of guests while providing professional and exceptional service to ensure guest satisfaction.
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Ensures cleanliness of front-of house areas, and the entire venue.
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Responsible for interviewing, hiring, and training
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Coaches front-of-house managers as needed and assists in their professional development
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Ensures that all guests feel welcome and are always given professional service.
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Protects establishment, guests, and employees by adhering to and overseeing that the Department of Health and company sanitation standards are followed.
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Can handle pressure and stress in a professional manner.
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Possesses knowledge of all front-of-house job duties.
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Certifies that all food and drinks are prepared according to restaurant standards.
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Makes employee related decisions consistent with the company’s policies.
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Controls cash and other receipts in accordance with the company’s accounting guidelines.
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Follows supervisor’s instructions, communicate with and support co-workers while being a team player.
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Oversees that all opening and closing duties are completed up to company standard.
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Trains in different positions through- out the restaurant.
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Communicates product needs to the General Manager
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Possesses in-depth knowledge of all food and beverage menus.
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Communicates clearly and concisely with back-of-house employees/management during service
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Reports all breakage, damage of equipment or furniture immediately to management.
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All other duties as assigned.
Our Ideal Candidate
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2 years previous experience in a high-volume restaurant/lounge.
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Candidate must be friendly, professional, outgoing,
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Candidate must be able to bend and lift to 50 lbs.
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Role may include job duties or tasks requiring repetitive motion.
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Working environment may include exposure to hot kitchen elements or cleaning materials.
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Candidate must be able to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends, and holidays.
As an important member of our team, you’ll receive:
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Full Health, Dental, and Vision insurance
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Paid Time Off to support you in having an active life outside of work
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Carver Road Hospitality reserves the right to make changes in the above job description and all other duties assigned. Nothing herein shall restrict Carver Road Hospitality management’s right to assign or reassign tasks, duties, or responsibilities to this job at any time. We are an equal opportunity employer and value diversity and inclusion.
