Shift Supervisor

Supervise team members (cashiers, pizza makers, delivery drivers)

Train and coach staff on company standards

Delegate tasks and manage workflow during busy hours

Maintain positive team morale

Ensure pizzas are prepared according to Papa John’s quality standards

Monitor food safety and cleanliness procedures

Handle cash management and POS system operations

Open and/or close the store as required

Address customer concerns and resolve complaints professionally

Ensure fast, friendly, and accurate service

Maintain a clean and welcoming store environment

Help achieve sales targets and control labor costs

Follow company policies and health regulations

Ensure inventory levels are maintained