Servers at Tacombi play a key role in delivering exceptional Mexican Hospitality and creating memorable guest experiences. As a frontline representative of the Tacombi brand, you help ensure smooth service, warm interactions, and an energized dining environment that reflects our mission and cultural hospitality standards.
You bring enthusiasm, attentiveness, and pride to every shift, helping guests feel welcomed, cared for, and appreciated.
Responsibilities Include:Hospitality & Guest Service
- Deliver warm, attentive, and genuine hospitality to every guest.
- Greet guests promptly, present menus, take orders accurately, and ensure meals are delivered in a timely manner.
- Anticipate guest needs throughout their visit and provide thoughtful recommendations based on menu knowledge.
- Ensure that every guest receives the true Tacombi experience from arrival to fond farewell.
- Resolve guest concerns with courtesy, urgency, and sound judgment, escalating to a manager when needed.
Operational Excellence
- Uphold Tacombi’s service culture and follow all Steps of Service with consistency.
- Maintain clean, organized, and fully prepared workstations before, during, and after service.
- Complete side work tasks such as restocking, table setup, and station organization.
- Ensure the dining room and service areas remain clean, tidy, and guest-ready at all times.
- Accurately process payments using Toast or other POS systems.
- Follow all food safety protocols, alcohol service laws, Department of Health regulations, and Tacombi hospitality standards.
Brand & Cultural Hospitality
- Represent Tacombi with positivity, warmth, and pride.
- Serve as an ambassador of our mission by sharing knowledge of our brand values, cultural hospitality roots, and menu offerings.
- Maintain professionalism in appearance, communication, and conduct throughout every shift.
You Should Have:
- Flexible availability, including days, nights, weekends, and holidays.
- A genuine passion for hospitality and enthusiasm for creating memorable guest experiences.
- Strong communication skills and a friendly, approachable demeanor.
- Ability to work as part of a fast-paced, collaborative team.
- Organizational skills and the ability to multitask efficiently.
- English/Spanish bilingual abilities are a plus. Proficiency in spoken and written English is required.
- Familiarity with Toast or other POS systems is preferred.
Physical Expectations of the Position Include:
- Ability to stand and walk for extended periods during shifts.
- Ability to lift and carry up to 25 lbs regularly and occasionally up to 50 lbs, with or without reasonable accommodation.
- Ability to bend, stoop, and reach overhead as needed.
- Comfort working in environments with heat, humidity, cold storage, and exposure to common allergens, with or without reasonable accommodation.
- Adequate vision, hearing, and manual dexterity to deliver safe, efficient service, with or without reasonable accommodation.
This is a tipped position and the statutory tip credit will be applied accordingly for tipped work.
Tacombi is dedicated to fostering an inclusive workplace where all individuals have equal opportunities to grow and succeed. We value talent, skills, and potential, and we strive to create an environment that celebrates diversity and supports equity.
