Fast-paced, international restaurant group is seeking an established and passionate General Manager with a strong technical background in fine dining (Michelin/Luxury hotel F&B preferred) to lead their flagship US location in San Francisco. The right candidate will be someone that loves service and F&B, has a depth of experience leading a high volume luxury/fine dining restaurant ($15MM-25MM). Seeking strong financial acumen, passion for hospitality, experience leading a large team (both salaried and hourly) and driving success in a challenging market. Candidates with Michelin and/or Forbes 5 star F&B experience is preferred.
Must be eligible to work in the US
Relocation assistance is available for the right candidate.
RESPONSIBILITIES
- Provide leadership and direction (from the financials to the flow of the dining room)
- Manage operations, administrative responsibilities, and finances of business
- Recruit and train new hires on business practices
- Drive development of employees
- Ensure that quality of work or service is maintained
REQUIREMENTS:
- 5+ years as General Manager or higher. Experience as a Director of Operations is preferred.
- 5+ years in fine dining restaurants and/or Forbes 5 star F&B settings
- Bachelors Degree in Business, Management or Hospitality preferred
- Experience managing top line between $15mm to $20mm
- Experience managing teams of up to 100 employees
- Experience with CA labor laws in preferred but not required
- Management and Customer Service experience
- Strong administrative skills
- Demonstrated ability to lead
- Comfort working with budgets, payroll, revenue and forecasting
- Strong communications skills
Core Competencies:
Accountable -
You take ownership for the performance of your location and be accountable to the business and our investors. We are diligent in setting goals to advance our people, product and financial performance. You must be disciplined in your execution of operational plans, committed to overcoming obstacles and consistently follow through with our strategies.
Entrepreneurial -
You exude an entrepreneurial spirit. We recognize that the restaurant industry is constantly evolving, and we want you to consistently exercise ingenuity in managing our asset. To stay competitive, we all must continuously analyze our operational effectiveness while simultaneously incorporating industry trends. As GM, you will take the initiative to try new ideas, solicit feedback from our customers and employees and champion change in our restaurant.
Passion for Service -
You feel passionately about Peruvian food, beverage and service. Your role is to “conduct the orchestra” by maintaining our floor presence, directly interacting with customers and employees and acknowledging their needs. We are detail oriented and regularly evaluate feedback to improve our product. This evaluation provides the foundation for deepening our knowledge and refining our team and our own skills.
Fair & Equitable -
You believe in being fair and equitable at all times. Expectations will always be clearly defined and reinforced through daily pre-shifts, regular team meetings and individual performance feedback. Through this feedback, you will hold all employees accountable to perform within established guidelines. We believe in guaranteeing a safe work environment where everyone feels comfortable to express their individuality and uniqueness within a professional workplace.
Developmental -
You believe deeply in developing talent. We are committed to coaching our employees by providing them the necessary tools and feedback needed for individual growth. We are dedicated to sharing our knowledge with all team members and supporting the career growth of our peak performers with individualized developmental opportunities. We require all employees to commit to continuous development ensuring our brand maintains its competitive advantage in our various markets.
BENEFITS:
- Competitive Base Salary ($150-175K)
- Performance based Bonus (potential $20K-30K/year)
- Banquet Event tip pool eligible
- Robust benefits including full Medical, Dental, Vision
- Parking reimbursement
- Cellphone reimbursement
- Gym Membership
- PTO
- Employee discounts
- EOE - We are an equal opportunity employer and do not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.
