Title: Server
Restaurant: Henrietta
Location: Echo Park
Reports To: AGM, GM
FLSA Status: Exempt
Position Summary
We are looking to fill the position of server for an intimate California Bistro and Deli in Echo Park.
Henrietta is 30+ seat California take on the deli and market by day, bistro by night of Europe and Italy. We are small, seasonal corner restaurant with a focus on serving our neighborhood and beyond from morning to night.
We've a had a wonderful first few months of being open and are looking to bring on a experienced server to fill join our team. We are looking for someone who shares our values of quality and care above all else.
Servers are responsible for selling and serving food and beverages in a professional, efficient, and friendly manner. As a small restaurant, servers will be asked to engage in all aspects of service.
This job is perfect for someone that loves hospitality, food and wants to be a part of small dynamic group of industry professionals.
We are looking for experienced servers with extensive food and wine knowledge and two+ years working in elevated dining.
Essential Duties and Responsibilities
The essential functions include, but are not limited to:
- Serve full sections, as assigned by management
- Maintain complete knowledge of restaurant menu, specials, and beverage preparation
- Sell and serve food and alcoholic beverages responsibly
- Accurately enter and process customer orders in the POS system
- Handle payments, process different payment methods, and provide change when necessary
- Interact with guests in a friendly, professional, and timely manner, ensuring satisfaction and exceeding expectations
- Perform side-work duties and maintain cleanliness and smooth operation of the restaurant
- Clear, reset, and prepare tables for new guests
- Seat guests when needed
- Check guest identification for alcohol service; politely refuse service when required by law
- Monitor guests’ alcohol consumption, keep track of drinks served, and intervene as necessary (including offering transportation or requesting manager assistance)
- Arrive on time in a neat, clean uniform with proper grooming and personal hygiene
- Perform other duties as assigned by management
Minimum Qualifications (Knowledge, Skills, and Abilities)
- Ability to pass the Responsible Service of Alcohol Test with a score of 90% or higher
- Valid state alcohol server license and food handler’s card required
- Basic math skills (ability to make change)
- Basic reading, writing, and computer skills
- Strong communication and interpersonal skills
- Ability to multi-task in a fast-paced environment
- Knowledge of workplace safety procedures
- Ability to suggestively sell food and beverage items
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
- Standing for the entire shift
- Frequent reaching, bending, stooping, lifting, shaking, stirring, pouring, carrying, and pushing
- Frequent use of hands/fingers for handling objects, tools, and repetitive motions
- Frequent walking; occasional sitting; reaching with hands and arms
- Occasionally lifting and carrying items weighing up to 75 pounds
- Regular communication with team members and ability to read order tickets
- Exposure to potential hazards such as cuts, slips, trips, falls, and burns
- Frequent exposure to smoke, steam, heat, humidity, and cold environments
- Regular contact with water, sanitation solutions, meat, poultry, seafood, and produce
- Frequent handwashing required
Note
This job description is not intended to be all-inclusive. Employees may be required to perform other duties as assigned by management. All responsibilities are considered essential functions, and requirements are subject to change to reasonably accommodate individuals with disabilities.
