Seven Reasons Group, the group behind award winning restaurants Seven Reasons (Best New Restaurant in the Americas, Esquire Magazine, 2019), Imperfecto (One Michelin Star, 2022-2025), and The Saga (Michelin Guide, 2023) is hiring a General Manager for Imperfecto.
We are looking for individuals with humility and a high-energy, enthusiastic attitude!
References will be checked during the interview process.
If you would like to be a part of one of the fastest growing restaurant groups in the country and work with some of the best hospitality and culinary professionals in town, we would love to get to know you!
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At Imperfecto we believe that human beings are not perfect. We are far from perfect. We are Imperfect. And imperfection is what moves us forward and shows us how to improve.
The restaurant design is inspired by Greek culture. The oldest definition of "perfection" goes back to Aristotle who defined the concept in three parts: that which is complete; that which is so good that nothing of the kind could be better; that which has attained its purpose.
At Imperfecto, we know that a restaurant space is not complete if it’s not filled with people; that we will try our best to maintain the highest levels of creativity, flavors and service; that we will always pursue our purpose of bringing magical culinary experiences to our guests.
As a member of the management team, the Imperfecto General Manager is a highly visible role with the leadership committee, and the face of our vision and experiences. This position reports to the Chef Director of Imperfecto and also the Director of Operations.
The Imperfecto General Manager is responsible for overseeing and directing front-of-house operations.
Duties include:
- Responsible for short- and long-term planning and the management of restaurant operations in the front-of-house for a fine dining establishment with an extensive wine menu
- Implement and maintain F&B sales/marketing programs
- Direct and oversee development of colleagues
- Hire, train, empower, coach and counsel, conduct performance reviews
- Financial accountability: payroll, reports, forecasts, inventory, and budget for Imperfecto operations
- Resolve customer complaints, as appropriate, to maintain a high level of customer satisfaction and quality
- Implement procedures to increase guest and colleague satisfaction
- Exercise quality control for both food and beverage at Imperfecto
- Maintaining standards of service and ensure their implementation
- Performing daily walkthrough to ensure full compliance with Department of Health regulations
- Maintain communications with the Director of Operations
- Coach and counsel colleagues to reflect Imperfecto service standards and procedures
Imperfecto colleagues work in an environment that demands exceptional performance and, simulteaneously, reap great rewards. Whether it's career opportunities, job enrichment, or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Qualifications:
- Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
- Upscale/fine-dining experience preferred
- Team building
- Service-oriented style with professional presentations skills
- Proven leadership skills
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service, and ability to improve the bottom line
- Clear concise written and verbal communication skills in English
- Must be proficient in Microsoft Word and Excel
- Must have excellent organizational, interpersonal, and administrative skills
- Must have a commitment to quality and safety controls
- Experience implementing new F&B concepts
- Experience programming, coordinating and executing events
- Must have a thorough knowledge of wine, alcohol, and beer, Cicerone or Sommelier certification preferred
2025
2025
