Service Manager

Cotogna is the quintessential neighborhood spot featuring seasonally and daily changing Italian cuisine with house-made pasta, spit-roasted and grilled meat, wood-oven pizza, local seafood, and produce coming from the restaurant’s own farm. In keeping with Chef Michael Tusk’s cuisine, Cotogna showcases the best of Italian viticulture with an emphasis on organic, small scale wines true to their terroir.

WHO YOU ARE:

A motivated, organized, charismatic individual. You are passionate about food and beverage, people and hospitality. A quick thinker who possesses the ability to simultaneously be creative and organized. Inherently hospitable, infinitely curious and kind. You strike up a conversation with anyone, perform well under pressure and have an insatiable desire to learn. You want the opportunity to make your mark and contribute!

The Cotogna Service Manager oversee the restaurant floor and ensures the flow and ease of service. This position is a leader and mentor for the all FOH staff. Duties include but are not limited to:

• Supervision of FOH staff, guiding and mentoring as needed
• Oversight of guest reservations
• Working with host team to ensure proper pacing of seating and order placement
• Directing areas of focus to the service team and coordinating breaks 
• Assisting service team when necessary
• Check-ins with all guests and oversight of guest feedback

POSITION REQUIREMENTS, KNOWLEDGE, AND ABILITIES

• At least 2-3 years’ experience as a successful supervisor or manager
• Previous restaurant experience required 
• Knowledge and previous experience with Italian food and wine highly preferred but not required
• Strong communication skills and advanced computer and POS literacy
• Extensive experience training staff
• Ability to comply with company’s health and safety standards

We are an Equal Opportunity Employer committed to inclusion and diversity. We ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.