Front of House Lead
Cherry Hill Park is a family owned and operated RV park and campground. Our guests stay with us to tour D.C. and to enjoy a premium camping experience.
We are looking for a front-of-house team lead to join us us at our on-site cafe, a fast-casual restaurant provided as an amenity to our guests. We serve breakfast, lunch, and dinner, as well as fried snacks and ice cream.
This position leads the front-of-house café team by modeling expert hospitality and ensuring staff follow standard operating procedures for the register, food prep, inventory, and more.
We ask for 1+ years of food-service and hospitality experience.
There is plenty of room for growth at our cafe, and we encourage those who may be looking for career advancement to apply.
Responsibilities
- Perform cafe tasks at an expert level and according to standard operating procedures, including:
- opening and closing routines;
- sales and hospitality;
- food prep and service;
- kitchen maintenance and sanitation; etc.
- Assist other cafe team members with training, problem-solving, and tricky guest service concerns.
- Expedite orders during busy periods by facilitating kitchen communication and coordinating between front-of-house and back-of-house.
- Maintain prep stations—keep stocked, organized, and clean throughout the shift.
- Monitor food freshness and rotation, labeling items and minimizing waste.
- Check in deliveries and track inventory, notifying management of low-stock items.
- Perform additional tasks as assigned, such as:
- team scheduling;
- purchasing and food/supply oversight;
- and troubleshooting common maintenance or technical issues with register, printers, and other kitchen equipment.
Critical behaviors/skills
- Model excellent behavior by being responsible and prompt, and displaying high-energy and enthusiasm for the campground, the cafe, and our guests.
- Excel at hospitality and guest service.
- Proactive in learning new skills and taking on new tasks.
- Possess a “can-do” and “will-do” attitude.
- Respond effectively to pressure or crisis situations.
- Exhibits confidence in their work; takes constructive feedback professionally.
- Able to adapt to and work effectively with a variety of personalities.
Other requirements
- Reliable transportation to and from work.
- Willing to work nights and/or weekends.
- Must speak English.
To apply
Part-time, full-time, and seasonal staff may apply, and will be considered on a rolling basis as positions open up. Salary is hourly, starting at minimum wage and negotiable according to experience. This position is eligible for paid time off. The duties and responsibilities in this job description may be subject to change at any time.
All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity and/or expression, age, national origin, pregnancy status, physical or mental disability, genetic information, marital status, status with regard to public assistance, or any other characteristic protected by federal, state or local law. Cherry Hill Park will provide reasonable accommodations for qualified individuals with disabilities.
