Required Years of Experience
3 years
Job Details
Hopscotch Schaumburg is the new wave of dining and entertainment. Spanning three vibrant floors, Hopscotch blends elevated food, handcrafted drinks, and immersive games into one unforgettable destination.
Experience state-of-the-art golf simulators, a batting and cricket cage, and a wide variety of interactive games designed for groups, families, and friends alike. Our menu draws inspiration from traditional British and Indian pubs, offering everything from crave-worthy comfort food to some of the best entrées in the city. Pair your meal with one of our 12 rotating draughts or explore our signature cocktails, expertly crafted by our talented bartenders.
Opening Spring 2026, Hopscotch Schaumburg is set to become your new favorite spot for food, fun, and unforgettable moments. We are looking for some great hosts to help launch this incredible spot.
Responsible for the initial, warm greeting and seating of guests, answering telephones, taking reservations and messages, maintaining accurate guest counts and wait times and saying goodbye to all guests. Assist with Coat Check duties as directed.
Essential Functions
- Warmly greet and seat guests in the restaurant
- Answer telephones, and take orders, messages and reservations
- Available to work a variety of hours, days and shifts, including weekends
- Safely and effectively move chairs, tables, highchairs and booster seats
- Safely and effectively use and operate all necessary tools and equipment
- Ability to communicate in English in order to perform and follow job requirements in written and spoken direction
- Ability to multi-task calmly and effectively in a busy, stressful environment
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
Key Responsibilities and Duties
- Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Assist with clearing, cleaning and resetting tables and maintain restrooms
- Sell and accurately account for gift cards
- Answer telephones, and take orders, messages and reservations
- Use proper phone and voicemail etiquette and guidelines
- Understand and respond knowledgeably to questions about the restaurant and menu
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
- Comply with all safety and sanitation guidelines and procedures
- Successfully complete alcohol awareness training
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
Compensation Details
Compensation: Salary ($18.00)
Required Skills
Customer Service Orientation
Attention to Detail
Problem Solving Skills
Time Management
Physical Stamina
Team Collaboration
Adaptability
Communication Skills
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