Restaurant General Manager

About Cuerno New York

CUERNO is redefining the Mexican culinary experience in New York. As the first Mexican steakhouse in the city, we proudly honor our culinary heritage while pushing the boundaries of innovation.

We are building something extraordinary—a movement to elevate Mexican cuisine and hospitality to its rightful place on the global stage. If you're a visionary leader, driven by excellence and passionate about hospitality, we want you to be part of history.

Authentic Experience: Be part of a team that brings the richness of Mexico’s culinary traditions to the New York dining scene.

Growth & Leadership: Lead a high-performance team in a concept with ambitious expansion and global recognition goals.

Exceptional Culinary Standards: Join us in delivering “el sabor más chingón”—an unforgettable dining experience that exceeds expectations.

A Shared Dream: Help us build a globally recognized icon with Michelin-level aspirations.

Cultural Pride: Represent a brand that honors Mexican roots while redefining fine dining excellence.

We are seeking a strategic, service-driven, and inspiring General Manager to lead all aspects of restaurant operations. This role is responsible for driving operational excellence, financial performance, guest satisfaction, and team development while upholding Cuerno’s brand standards and culture.

The General Manager will serve as the face of the restaurant—setting the tone for hospitality, leadership, and accountability across all departments.

This is a hands-on leadership role for someone who thrives in a high-volume, fine dining environment and understands the importance of balancing hospitality artistry with operational discipline.

• Oversee all daily operations of the restaurant, ensuring seamless service execution.

• Drive revenue growth, profitability, and cost control initiatives.

• Lead, mentor, and develop management and front-of-house teams.

• Maintain and elevate service standards to ensure an exceptional guest experience.

• Collaborate closely with culinary leadership to ensure alignment between kitchen and front-of-house operations.

• Analyze financial reports, manage budgets, and meet performance targets.

• Implement and uphold company policies, procedures, and health & safety regulations.

• Build strong guest relationships and maintain Cuerno’s reputation within the NYC hospitality scene.

• Foster a culture of accountability, teamwork, and continuous improvement.

• 5+ years of experience as a General Manager or Senior Restaurant Manager in a high-volume, fine dining environment.

• Strong financial acumen with proven experience managing P&L statements.

• Fine Dining experience required; Mexican restaurant experience is a plus.

• Exceptional leadership, communication, and team development skills.

• Strong understanding of service standards and guest experience excellence.

• Ability to perform under pressure and make strategic decisions in a fast-paced environment.

• Knowledge of NYC health and safety regulations.

• Experience with POS systems, scheduling tools, and restaurant management software.

• Flexibility to work nights, weekends, and holidays.

Job Type: Full-time
Work Location: In person – New York City

Cuerno New York is an equal opportunity employer committed to fostering an inclusive work environment.