Food and Beverage Manager

Food & Beverage Manager

The Grill on 21 | The LaSalle – Autograph Collection
208 S La Salle, Chicago, IL

A modern interpretation of the classic American Grill, The Grill on 21 features an open, exhibition-style kitchen and delivers an elevated dining experience within The LaSalle, an Autograph Collection Hotel. Located in the heart of Chicago’s Financial District, we welcome professionals, seasoned travelers, and local residents seeking a distinctive downtown dining destination.

We are seeking an experienced Food & Beverage Manager to lead daily restaurant operations, champion exceptional guest service, and develop a high-performing service team. This role plays a key leadership role in driving operational excellence, financial performance, and team engagement. Hotel experience is a plus!

Job Summary

The Food & Beverage Manager is responsible for overseeing front-of-house operations while ensuring outstanding guest experiences, strong cost controls, and effective team leadership. This role requires hands-on management, strong communication skills, and the ability to lead confidently in a fast-paced, service-driven environment. 

Key Responsibilities

Leadership & Service Excellence

• Lead, coach, train, and motivate hourly staff to deliver exceptional guest service

• Promote a positive and professional environment for employees, guests, and vendors

• Address guest and employee concerns promptly and in alignment with company culture

• Conduct pre-shift meetings and department meetings as required

• Support staff on the floor and actively engage with guests during service

Operations & Events

• Ensure the restaurant is fully stocked, clean, and operational for each shift

• Prepare floor plans and manage opening, mid, and closing manager duties

• Oversee private events, including BEO review, scheduling, menus, and event execution

• Attend BEO meetings and coordinate adjustments to staffing and operations

• Communicate maintenance and repair needs to senior leadership

Financial & Administrative

• Assist with scheduling based on sales trends, labor budgets, and staffing guides

• Monitor payroll daily and manage labor costs effectively

• Support cost controls for food, beverage, labor, and smallwares

• Oversee purchasing, inventory, receiving, and invoicing procedures

• Reconcile daily sales, tips, credit cards, and safe counts

Communication & Reporting

• Maintain clear communication with the management team via email, digital logs, and meetings

• Review guest feedback and develop action plans for improvement when needed

Qualifications & Requirements

• Minimum 6 years of restaurant management experience; senior-level experience preferred

• Strong understanding of restaurant operations, financials, and service systems

• Health & Sanitation Certification required

• Proficiency in Word, Excel, and Outlook

• Excellent verbal and written English communication skills

• Strong organizational, leadership, and problem-solving abilities

• Ability to perform calmly and effectively under pressure

• Full schedule flexibility, including nights, weekends, and holidays

Physical Requirements

• Ability to stand and walk for 8–12 hours per shift

• Safely move throughout all areas of the restaurant

• Frequent reaching, bending, stooping, and lifting

• Ability to carry up to 30 pounds

• Ability to work in varying temperatures, noise levels, and environments

Benefits

• Medical, Dental, and Vision Insurance

• 401(k) Program

• Quarterly Bonus Potential

• Paid Vacation & Sick Time

• FMLA Leave

• Complimentary Meals

• Free Parking

• Commuter Benefits
  
  EOE: www.grillon21.com