Required Years of Experience
0-1 years
Job Details
Breads Bakery is seeking enthusiastic, dynamic individuals to join our team as a front-of-house associate. We have position openings at all our Manhattan based locations (Union Square, Upper West Side, Upper East Side, Rockefeller Center, Bryant Park and NYU Langone).
- Recognize the importance of providing extraordinary hospitality and exemplify this in interactions with guests and vendors alike.
- Assist in all fundamental levels of the guest experience from answering product questions to point of sale.
- Ensure proper inventory and quality are maintained- recognizing that every day presents varying needs and adjusting workflow to meet these needs.
- Assist at other Breads Bakery locations as needed; ability to adjust and adapt gracefully to unexpected changes.
- Maintain a clean, safe and aesthetically pleasing space in accordance with operations and sanitation guidelines.
- Follow tasks as instructed by direct managers and shift supervisors, ensuring responsibilities are met and, when possible, exceeded.
- Govern service recovery as needed with professionalism and sincerity.
- Professional experience in customer service or relevant roles.
- Background in hospitality and/or the food & beverage industry, preferred but not required.
- Commitment to providing exceptional service and genuine experiences.
- Remarkable communication and interpersonal skills, strong problem-solving aptitude, and ability to multitask.
- Ability to work holidays and weekends.
- For part-time associates, individuals must have availability for at least 3 shifts per week and must work at least 2 shifts per week.
- Ability to safely and successfully perform essential job functions consistent with the ADA, FMLA and other federal, state and local standards / requirements including meeting and qualitative or quantitative productivity standards
- Ability to maintain reasonably regular, punctual and regular attendance consistent with the ADA, FMLA and other federal, state and local standards / requirements
- Compliance with all personnel policies and practices
Compensation & Benefits:
- $23-$28/hour
- This figure includes a base hourly rate of $17 plus gratuities which average $6-$12 per hour
- If individual possesses NYC food handler's certification, base rate is +$0.50
- Medical, dental, vision and life insurance available following waiting period
- Paid time off package
- Access to PLUM, commuter, financial wellness, fitness benefits, pet insurance, and more
- 50%-75% Store discount
Compensation Details
Compensation: Hourly ($17.00 - $17.50) plus tips
Estimated Weekly Tips: $9.00
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Time Off, Commuter Benefits, Potential Bonuses, Dining Discounts, Wellness Program
Required Skills
Customer Service
Customer Oriented Mindset
Ability to Provide Extraordinary Hospitality
Adaptability to Changing Environments
Team Collaboration
Teamwork and Collaboration With Coworkers
Enthusiasm
Flexibility in Work Environment
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Part of Breads Bakery
Breads Bakery™ is a New York bakery dedicated to producing handmade breads, pastries and cafe items using traditional techniques. We are passionate and take great pride in our craft and products, selecting only the finest ingredients and, when possible, using natural and organic ingredients.
At Breads, we value the community established through our team, guests, neighbors and city; from our efforts to become a zero waste facility to our own rooftop bee hives, we always strive to improve in a meaningful way.
We are seeking curious, reliable and passionate people to join our tight-knit team!
