Server Assistant
The Twenty Two - New York
16 East 16th Street, New York, NY
574 people viewed
Required Years of Experience
1 year
Job Details
• Collaborate with management, servers, and kitchen staff to ensure service operations meet high
standards
• Maintain tables by clearing courses, replenishing utensils, refilling water glasses, and anticipating
guest needs
• Support servers by restocking silverware, china, condiments, and clearing bus stations
• Communicate with kitchen staff regarding course timing, guest feedback, and special requests
• Maintain a calm and organized demeanor during peak service, ensuring tables are served efficiently
• Assist in opening and closing duties, including preparing and breaking down service stations and
completing checklists
• Prepare dining room for service, including cleaning and clothing tables, setting decorations,
condiments, candles, napkins, plates, and utensils
• Process guest payments via cash and credit card, ensuring accuracy
• Communicate closely with the floor team to ensure smooth handling of guest orders, special
requests, and timing
• Address guest inquiries, concerns, or special requests professionally and escalate to management
when necessary
• Maintain complete knowledge of company policies and procedures and ensure compliance
• Attend mandatory meetings and training sessions
• Adhere to posted schedules
• Perform other duties as assigned by management
• Maintain a working knowledge of the food and beverage menu, ingredients, and preparation
• Maintain moderate knowledge of the wine list and recommended pairings
• Understand and communicate potential allergy concerns to servers and kitchen staff
• Follow all state sanitation and health regulations, and hotel procedures
• Comply with Department of Health standards for food handling, hygiene, and alcohol service
• Verify guest identification to ensure compliance with alcohol service laws
• Maintain equipment and tools in safe and proper working order
• Inspect cleanliness and organization of workstations and correct deficiencies
• Report health, safety, or workplace violations immediately to management
• Adhere to proper food storage and handling procedures
standards
• Maintain tables by clearing courses, replenishing utensils, refilling water glasses, and anticipating
guest needs
• Support servers by restocking silverware, china, condiments, and clearing bus stations
• Communicate with kitchen staff regarding course timing, guest feedback, and special requests
• Maintain a calm and organized demeanor during peak service, ensuring tables are served efficiently
• Assist in opening and closing duties, including preparing and breaking down service stations and
completing checklists
• Prepare dining room for service, including cleaning and clothing tables, setting decorations,
condiments, candles, napkins, plates, and utensils
• Process guest payments via cash and credit card, ensuring accuracy
• Communicate closely with the floor team to ensure smooth handling of guest orders, special
requests, and timing
• Address guest inquiries, concerns, or special requests professionally and escalate to management
when necessary
• Maintain complete knowledge of company policies and procedures and ensure compliance
• Attend mandatory meetings and training sessions
• Adhere to posted schedules
• Perform other duties as assigned by management
• Maintain a working knowledge of the food and beverage menu, ingredients, and preparation
• Maintain moderate knowledge of the wine list and recommended pairings
• Understand and communicate potential allergy concerns to servers and kitchen staff
• Follow all state sanitation and health regulations, and hotel procedures
• Comply with Department of Health standards for food handling, hygiene, and alcohol service
• Verify guest identification to ensure compliance with alcohol service laws
• Maintain equipment and tools in safe and proper working order
• Inspect cleanliness and organization of workstations and correct deficiencies
• Report health, safety, or workplace violations immediately to management
• Adhere to proper food storage and handling procedures
Compensation Details
Compensation: Hourly ($11.35) plus tips
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts
Required Skills
Teamwork
Communication Skills
Attention to Detail
Customer Service Orientation
Time Management
Problem Solving Skills
Adaptability
Organizational Skills
Read more
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