Required Years of Experience
2 years
Job Details
Must have experience with Resy. The Host is responsible for maintaining the flow of the restaurant and must have experience in time-management in order to ensure a smooth turn. This position will welcome and warmly greet all guests upon arrival, manage efficient and timely seating of our guests to a table. Be a good communicator and team player with floor servers. Also thank every guest as they depart. Should have attention to detail and confident customer service.
Duties & Responsibilities:
- Checking voicemails; confirming reservations
- Provide guests with an estimated waiting time. Texting reservations when needed to customers.
- Effectively work the computerized seating and reservation system
- Balancing of customer flow in server sections.
- Answer phones with correct phone greetings. Direct calls to the appropriate person or take messages.
- Maintain the cleanliness of the Host station and front entry of the restaurant.
- Thank guests as they leave and invite them to return.
Compensation Details
Compensation: Hourly ($20.00 - $22.00)
Required Skills
High Volume Service
Customer Service
Conflict Resolution
POS Systems
Gallery
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