Food Runner

Ballyhoo Hospitality Group is seeking an energetic, hospitality focused Food Runner to join our team at Old Pueblo Cantina in Lincoln Park. 

Concept Overview: Located on a quaint tree-lined street in Lincoln Park, this homage to the rustic, laidback cantinas of Northern Mexico features flour tortillas made-in-house for its tacos, cheese crisps (think Mexican pizza, only better), burritos and chimichangas. Mesquite wood fuels its wood-burning grill for heartier dishes. For its drinks, Old Pueblo relaxes a bit on authenticity and focuses on the fiesta with a variety of margaritas available by the glass and pitcher.

Job Summary:

The Food Runner position involves managing the kitchen expo service and the flow of food tickets. This role includes delivering dishes to guest tables, describing the food, providing tableside service when necessary, keeping an eye on guest satisfaction, and supporting the kitchen team in expediting service.

We are looking for a Food Runner who is professional, friendly, and dedicated to providing excellent customer service.

We offer:

• Paid Leave
• 401k with vested employer match
• Medical, Dental, and Vision Insurance
• Opportunities for professional growth and development
• A supportive and inclusive work environment
• The chance to be part of a renowned and growing restaurant group known for its culinary artistry and welcoming ambiance
• Employee dining privileges

Essential Duties and Responsibilities:

• Welcome all guests and ensure guests receive responsive, professional and gracious service at all times.
• Communicate with other service staff to always ensure the wants and needs of guests are fulfilled.
• Participate in Pre-Shift meetings and learn new menu items.
• Understand the order taken by the Server and any changes in the menu, dietary restrictions,  food  allergies, etc.
• Assist the Chef in expediting the food to the dining room.
• Aware of all upcoming orders and status of tables expecting food.
• Use position numbers and proper spiels.
• Keep the expediter station and kitchen stocked with plates, plate wipes, doilies, etc. throughout service.
• Ensure that all food and products are consistently prepared and served according to the restaurant’s standards.
• Maintain a clean, safe environment all times in the Dining Room and all service stations.
• Perform all side work applicable to assigned station.
• Perform other related duties as assigned.

 Job Requirements:

• Excellent communication skills.
• Excellent interpersonal skills with a focus on customer service.
• Excellent time management skills.
• Excellent organizational skills and attention to detail.
• Successfully learns knowledge of fine dining food preparation, food handling, safety, and other restaurant guidelines.
• Ability to describe all menu items, prices and methods of preparation.
• Ability to lift and/or move up to 50 pounds.
• Ability to lift, balance, and carry trays of food weighing up to 25 pounds.
• Ability to work varied shifts, including nights, weekends and holidays.

Why Join Us?

• Opportunity to work in a dynamic and friendly environment.
• Gain valuable experience in the hospitality industry.
• Be part of a team that values growth and development.

How to Apply:

Interested candidates should submit their resume and a brief cover letter outlining their relevant experience 

Ballyhoo Hospitality Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.