Operational/Functional:
- Assist in coordinating, planning, preparing, and executing food and beverage to the highest standards in outlets and functions within the hotel. Follow up on guest feedback.
- Assist in hiring, training, promotion, and firing of all restaurant employees.
- Ensure all Sonesta safety and sanitation standards are adhered to; this includes all local liquor and food safety regulations.
- Thorough knowledge of all food and beverage offerings. Coordinate with Chef of daily menus and educate the team.
- Visibly work the floor to ensure flawless execution and handle all complaints.
- Inspect room and tables for proper set-up and cleanliness.
- Maintain high standards of personal appearance and grooming
- Ensure all closing duties for staff are completed before staff sign out.
- Perform other duties as requested by management.
Strategy and Planning:
- Assist in managing all aspects of the F&B department.
- Direct and complete scheduled inventories.
- Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands.
Managing your Team:
- Conduct pre-shift meetings with staff and review all information pertinent to the day’s business.
- Assist in annual performance evaluations of the team members.
- Ensure employees are treated fairly and equitably.
- Coach team by providing specific feedback to improve knowledge, skills, and performance.
- Establish and maintain open, collaborative relationships with direct reports and the entire Food & Beverage team.
- Leading with Passion:
- Utilize and collaborate with resources across different departments and corporate offices.
- Motivate employees to perform to their highest standard and establish a trusting environment to enrich the culture.
- Focus on the mission and well-being of the department, hotel, and company.
- Lead by example and operate with integrity and respect.
- Inspire your team to embrace and demonstrate Sonesta’s core values and guest service standards.
Skills and requirements:
- Minimum 1-3 years of experience in a restaurant supervisory/management role
- Experience working in a union environment highly preferred.
- High school diploma required, college degree strongly preferred
- Excellent oral and written communication.
- Excellent organization skills.
- Proficient in Microsoft Word, Excel, and PowerPoint.
- Familiarity with Food and Beverage cost controls.
- Must have the ability to motivate restaurant staff and maintain a cohesive team.
- Must be able to suggestively sell menu items, beverages and wines.
- Must be able to endure abundant physical movements in carrying out job duties.
Pay range is $29.60 to $32.60.
The base pay offered may vary based on various factors, including but not limited to job-related knowledge, skills, and specific/overall experience.
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long-Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance
Go Beyond @SonestaHotels
WHO WE ARE
We are an organization made up of people, thoughts and ideas – all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality.
We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
2023
