General Manager

Factory 380,

New York City

Factory 380 is representing a high-volume cocktail bar and nightlife venue in New York City seeking an experienced General Manager to lead operations, oversee a strong events program, and maintain exceptional service standards.

The venue is known for high-caliber cocktails, a busy nightlife atmosphere, and a steady calendar of private events, buyouts, and group bookings. This is an opportunity for a hands-on hospitality leader who thrives in fast-paced environments and understands how strong operations and events drive revenue.

The General Manager will be responsible for day-to-day front-of-house operations, team leadership, and active involvement in the venue’s events and nightlife programming. This role requires a strong floor presence and close collaboration with ownership on sales performance and growth.

• Schedule: 45–50 hours per week

• Availability: Nights and weekends required

Operations & Leadership

• Lead and manage FOH managers and service staff

• Maintain high service standards and consistent guest experience

• Oversee scheduling, labor controls, and nightly execution

• Act as a visible leader on the floor during peak service

Cocktails & Nightlife

• Uphold quality and consistency in a high-caliber cocktail program

• Manage operations in a busy, nightlife-driven environment

• Support programming that drives late-night volume and repeat business

Events & Sales

• Oversee private events, buyouts, and group bookings

• Manage events from planning through execution

• Work with ownership to grow events revenue and overall sales

Team & Culture

• Foster a fun, respectful, team-oriented culture

• Train, mentor, and retain strong managers and staff

• Balance accountability with positive leadership

• 3–5+ years of General Manager or senior hospitality management experience

• Background in cocktail bars, nightlife venues, or high-volume operations

• Experience managing private events or buyouts

• Hands-on leader with strong floor presence

• Organized, financially aware, and growth-oriented

• Base Salary: $85,000

• Performance-Based Commission: $25,000–$30,000 annually

Commission is tied to event sales, overall revenue performance, and growth benchmarks. As the events program and total sales grow, commission opportunity increases accordingly, providing meaningful upside beyond base salary.