Required Years of Experience
0-1 years
Job Details
The AM Server Assistant with F&B 575 at Aman New York maintains all dining room environment and equipment, assists servers, anticipates guests’ needs and addresses them accordingly.
This position has an hourly rate of $17 + Tips.
KEY RESPONSIBILITIES
- Check assigned station before, during and after shift for proper set up and cleanliness.
- Responsible for the completion of designated side work checklists (both opening and
closing).
- Responsible for keeping the dining room floors free of debris and spilled liquids.
- Bus tables and re-set tables for the next guest. Pick-up clean linen for service and
drop off soiled linen for washing to determined area.
- Always provide excellent service to all our guests.
- Assist guests courteously and efficiently.
- Maintain the cleanliness of the dining room and station at all times.
- Keep chairs and banquettes clean and clear of debris.
- Handle customer requests in a timely manner.
- Set up side station with sugar bowls, water pitchers, bread, and butter etc. as
established in the side work sheet.
- Ensure all silverware is polished and spotless.
- Follow the cleaning program for the restaurant established in the side work sheet.
- Upkeep and clear tables between courses throughout the meal.
- Delivery of food from kitchen to guest’s tables, including tray service.
- Assist in setting up tables according to floor plan.
- Anticipate guest needs, as to where guests will never have to ask for anything.
- Attend all food and beverage training classes when requested.
- Wish every guest a warm farewell and thank them for coming.
- Must be aware at all times what type of water each guest in their station is drinking.
- Make coffee, tea, and hot beverages for guests.
- Place all to go food in appropriate containers.
- Attend daily pre-meal/communication meeting.
- Attend monthly department meeting.
- Communicate with all servers and server assistants in a professional manner.
- All other responsibilities assigned by Management.
REQUIRED EXPERIENCE AND QUALIFICATIONS
- Open availability
- Able to commit to shifts as early as 6:30am.
- Reading, writing and oral proficiency in the English language.
- Willing to work a flexible schedule and holidays.
- Be a self-motivator and motivator of others.
- Work in a safe, prudent, and organized manner.
- Have good knowledge of food and beverage preparations.
- Be able to relate to all levels of guests and management.
- Have the ability to handle multiple tasks at one time.
- Have excellent communication and organization skills.
- Maintain a clean and healthy personal hygiene and grooming.
- Be able to consistently delight and satisfy our guest.
- Have the ability to handle guest requests in a detailed manner.
- TIPS and ServSafe Certified.
- Must be comfortable with exposure to the elements, as some duties may require outdoor work or exposure to varying weather conditions.
- Ability to carry, push, and pull heavy loads up to 50 lbs; standing, bending and lifting will be required.
- Ability to stand for extended periods of time.
Compensation Details
Compensation: Hourly ($17.00) plus tips
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts
Required Skills
Customer Service Orientation
Attention to Detail
Teamwork
Time Management
Problem Solving Skills
Problem Solving
Adaptability
Physical Stamina
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