Events Operations Manager

At McGuire Moorman Lambert Hospitality (MML), we create unforgettable experiences where exceptional food, service, and design come together seamlessly. Led by Larry McGuire, Tom Moorman, and Liz Lambert, MML owns and operates each of its properties, thoughtfully selecting projects that align with our vision and values. In 2024, we proudly expanded to New York City with the acquisition of Nine Orchard, a landmark hotel on the Lower East Side featuring more than seven distinctive food and beverage outlets.

We’re seeking an Events Operations Manager to join the team at Nine Orchard. This role is ideal for a hospitality professional who thrives on precision, leadership, and flawless execution. You’ll oversee the operational planning and on-site management of all private events across the property—ensuring each experience reflects Nine Orchard’s elegance, energy, and uncompromising service standards.

• Competitive salary + bonus potential

• Paid time off and parental leave

• Medical, dental, vision, disability, life, and pet insurance

• 401(k) retirement benefits

• Beverage education reimbursement

• Employee discounts at MML hotels, restaurants, and retail

• Relocation assistance

• Advancement opportunities within a growing hospitality group

• Lead the operational planning and execution of all private events, from intimate gatherings to large-scale celebrations

• Serve as the primary operational point of contact for events, coordinating seamlessly with sales, culinary, beverage, hotel, and service teams

• Translate event contracts and client visions into detailed run-of-show documents, floor plans, staffing plans, and timelines

• Oversee on-site event execution, ensuring flawless service flow, adherence to brand standards, and exceptional guest experiences

• Manage event staffing needs in collaboration with leadership, including service teams, culinary, bar, and external vendors

• Coordinate load-ins, load-outs, room flips, and logistics across multiple venues within the property

• Proactively identify and resolve operational challenges before and during events

• Conduct post-event recaps with internal teams to assess performance, capture learnings, and continuously elevate execution standards

• Uphold all safety, cleanliness, and compliance standards throughout event operations

• Represent Nine Orchard and MML with professionalism, warmth, and a deep commitment to hospitality excellence

• 3–5 years of experience in event operations within luxury hospitality, hotels, restaurants, or lifestyle venues

• Strong understanding of event logistics, service standards, and front-of-house operations

• Proven ability to manage multiple events simultaneously in a fast-paced, high-touch environment

• Exceptional organizational skills and attention to detail

• Calm, confident leadership style with the ability to direct teams under pressure

• Excellent communication skills and a collaborative mindset

• Financial awareness related to labor planning, rentals, and operational efficiencies

Essential Functions: Must meet the physical demands to perform critical job functions successfully. Reasonable accommodations are available for individuals with disabilities.

• Communication: Regularly required to talk or hear

• Manual Dexterity: Use hands or fingers to handle or feel objects, tools, or controls

• Mobility: Often required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl

• Environmental Exposure: Exposure to extreme heat, steam, and cold in a kitchen environment

• Lifting: Occasionally lift and move up to 50 pounds

• Vision: Requires close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus

• Work Environment: Noise level is usually moderate

If an offer is accepted for this position, you must undergo a comprehensive background check, which may include verification of employment history, education credentials, criminal records, and other relevant information.

MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other protected status. Selection decisions are based solely on job-related factors.