Who We Are
Felix Trattoria embodies a philosophy of seasonality, warm hospitality, and the deeply rooted culinary traditions of regional Italy, lead by Chef Evan Funke, who is a culinary storyteller, a custodian of Italian tradition, and a master of the old-world techniques of handmade pasta.
Our Mission is to consistently deliver a transporting customer and employee experience complete with delicious, relevant food, inspiring design, and passionate, soulful hospitality.
The Role
Hiring and Retaining Top Talent
- Foster an environment for happy people making people happy
- Create new leaders in the industry through mentorship and coaching
- Conduct in house orientations when appropriate
- Fostering an environment of reward & recognition
Training & Development
- Hold regular training meetings to consistently develop knowledge and skills of team members
- Schedule regular 1 on 1’s with Team Members
- Manage & Update in-house testing
- Ongoing development of Gusto Certified Coaches
- Conduct Pre-shift Lineup meetings
Controlling Profit & Loss alongside GM
- Maintaining optimal labour percentages; oversee FOH scheduling, avoiding overtime
- Support oversight of inventory reports and address any variance
- Assist GM on achieving target COGS
Curate Exceptional Guest Experiences
- Create and monitor systems to ensure consistency in product and service
- Touch tables and build rapport with Guests alongside floor managers
- Maintain pristine physical plant
- Oversee Guest Recoveries
Manage Daily Operations
- Build Sales and Guest Loyalty
- Manage POS and system updates alongside GM
- Oversee FoH Equipment Maintenance
- Follow and enforce all restaurant policies and procedures
Maintain Safe Workplace
- Lead regular Health + Safety meetings
- Ensures Safe Food Handling in being enforced
- Ensures all service staff is RBS certified
- Manages in compliance with harassment and workplace violence policy
The expected start date for this role is mid/late March, 2026.
Who You Are
Preference will be given to those who possess:
- Minimum 3 years restaurant management experience
- Proficient in full service restaurant functions
- Strong Leadership and Communication skills
- Strategic and Innovative Thinker
- Valid First Aid, RBS, ServSafe
- Passionate, Positive, and Approachable
What We Offer
As we view all of our team members are an extension of the Gusto 54 family, we are excited to offer a competitive compensation package including:
- A comprehensive health insurance and wellness benefits program
- Consistent schedule and safe, positive work environment
- Competitive salary
- Base, Paid Time Off, education funds available for unique opportunities
- Access to regular training and development
- This role does not collect any form of gratuity or tip structure from regular service
Gusto 54 is an equal opportunity employer and encourages a diverse working environment. We prohibit discrimination based on legally protected classes in accordance with applicable federal, provincial and local laws including ethnic origin, religion/belief, disability, age, sexual orientation and gender identity/gender expression. If you are contacted for an interview and require accommodation during the interviewing process, please let us know.
Kindly note, candidates selected for further consideration will be contacted.
