Front of House Manager

F&F Pizzeria is looking for a Front of House Manager to join our team!

The Front of House Manager is responsible for overseeing the day to day operations of F&F.  You will work closely with leadership to uphold general operations of the Pizzeria and Restaurant, ensuring the successful execution of service while maintaining company standards. As a working manager, you will work alongside and support the team to provide stellar hospitality.  You possess a passion for food and service, the ability to lead, mentor, and train staff, as well as a strong work ethic. 

Who Will Love This Job:

• Experienced leader who is passionate about food, beverage, and hospitality
• Pro-active problem solver who is comfortable in a fast-paced environment
• Authentic hospitality professional driven to provide guests with excellent experiences
• Effective and responsive communicator who is adept in conflict resolution
• Team player with a positive attitude and willingness to roll up their sleeves
• Hands-on mentor who is enthusiastic about leading and developing a team

• Oversee the day-to day operations of F&F's dine in and take-out/delivery concepts
• With General Manager, assist in upholding operating standards for the pizzeria and restaurant
• Ensure a friendly service experience for all guests, responding positively and promptly to guest concerns and complaints
• Drive standards of service and provide continuous support to all service staff, actively participating in service as needed
• Adhere to NYC DOH standards and maintain the operations cleanliness and operations efficiency 
• Properly open and close physical operation, completing financial reporting as necessary
• Ensure accurate menu updates across the operation, including  printed and digital outlets 
• Run all technology needed to execute daily operations, including POS, delivery, and scheduling/time & attendance platforms
• Assist with Monthly Inventory as needed

• Minimum of 2 years experience in a quick service restaurant operation
• Excellent problem-solving and conflict management abilities
• Outstanding communication and organizational skills with proficiency in Google Docs
• Possess strong hospitality and customer service skills
• Flexible work schedule with ability to work nights, weekends, and holidays
• NY Food Handler’s Certificate a plus
• English Fluency, Spanish knowledge is a plus
• The ability to meet the physical demands for this position, including: seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, standing for long periods, bending, and moving intermittently during working hours

Who We Are: 
Founded in 2019 by acclaimed chefs Frank Castronovo and Frank Falcinelli, F&F Pizzeria is considered one of the best purveyors of the New York-style slice in America. The pizzeria draws on a wellspring of baking knowledge and uses ingredients of the highest quality to produce pies that thrill while honoring the source material. As The New York Times put it: “Most impressive, all the improvement didn’t turn them into something different; they’re still recognizable members of the New York street-corner pizza family.

We offer a full slate of benefits, including competitive salaries, health insurance, dental insurance, vision insurance, paid time off, commuter benefits, 401(k) plan, and dining discounts.

Frankies Spuntino Group is an Equal Opportunity Employer (EEO) and provides opportunities to all applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws