Service Manager

Boka Restaurant Group and ‘Jean Banchet Award of Culinary Excellence’ winner, Chef Gene Kato, are currently seeking a Service Manager to join the team of Momotaro, located in Chicago’s famed Fulton Market District! 


BENEFITS & PERKS: Health, Dental, and Voluntary Benefits Package (available after 90 days), employer-sponsored mental health and resource program, 401(k) program, life insurance, wellness benefits, paid parental leave, paid vacation, career mentorship and growth potential, and dining incentives across our 20+ establishments!   

ABOUT BOKA RESTAURANT GROUP: Boka Restaurant Group is a James Beard Award-winning group, anchored by partnerships with some of American’s greatest chefs. With a firm belief that genuine hospitality makes the world a more human place, we strive beyond convention to believe in and support each other, care for our communities, and work together to build the world we want to live in. View our restaurants here: https://www.bokagrp.com/ 
 
ABOUT MOMOTARO: A delicate, intricate, and striking experience, Momotaro excels in authentic sushi and robata plates as well as handcrafted cocktails and spirits. Housed in a remodeled warehouse with high ceilings and an observable kitchen, Chef Gene Kato infuses his Japanese heritage into modern culinary culture, creating a remarkable twist on traditional flavors that still feel true to his roots. 

SERVICE MANAGER'S RESPONSIBILITIES INCLUDE:  

• Report directly to the General Manager
• Helping to manage the floor, including touching tables, running food, overseeing staff, and monitoring the door
• Opening duties including restaurant walk-thru to ensure the restaurant is ready for service, checking opening emails, conducting pre-shift with staff, and handling service demands as needed
• Closing the restaurant, including writing daily recaps, reconciling closing banks, and doing the final restaurant walk-through
• Helping to manage all employees, including assisting in training, support, performance management, and discipline
• Checking the reservation books and running the door when needed
• Participating in management meetings
• Regularly communicate with employees and guests

QUALIFICATIONS: 

• Have at least 2 years of management experience in a fast-paced restaurant setting 
• Have in-depth experience with Open Table and Aloha 
• Have extensive food and beverage knowledge
• Be willing to work nights and weekends
• Are knowledgeable about Boka Restaurant Group

This is an ideal position for someone who is dedicated to providing great service and is seeking to become a member of a hard-working and fun team 

PHYSICAL REQUIREMENTS: 

• Ability to lift 10- 30lbs if necessary. 
• Stand and walk for the entirety of an eight-hour shift, including moving safely through all areas of the restaurant. 

If you feel you meet the requirements, are a team player, experienced, passionate, and dedicated to your craft, we want to hear from you!  Please reply with a copy of your resume AND a cover letter detailing why you'd be a great addition to our team!