Vice President of Operations

A growing, well-established NYC-based restaurant group is seeking a Vice President of Operations to oversee day-to-day and strategic operations across a portfolio of full-service restaurants. This role is ideal for a hands-on, people-first operator with a strong background in casual upscale to upscale dining who thrives in fast-paced, high-touch environments.

Key Responsibilities:

• Oversee operations for approximately 5 full-service restaurant locations with $15–$20M in total annual revenue
• Partner closely with ownership and culinary leadership to ensure operational excellence, consistency, and guest satisfaction
• Lead and mentor General Managers and multi-unit leaders, driving accountability, performance, and culture
• Own and optimize operational systems, SOPs, labor management, and cost controls
• Ensure compliance with all health, safety, and labor regulations
• Analyze financial and operational KPIs to drive profitability and continuous improvement
• Support new initiatives, openings, and growth projects as needed

Qualifications:

• Minimum 5 years of experience in a senior multi-unit operations role within a restaurant group
• Proven experience overseeing multiple full-service restaurants (casual upscale or upscale required)
• Strong financial acumen with hands-on experience managing labor, food costs, and operational budgets
• Exceptional leadership, communication, and team development skills
• NYC market experience strongly preferred

Compensation & Benefits:

• Base salary up to $150,000, commensurate with experience
• Performance-based bonus
• Comprehensive health benefits
• Paid time off

This is a high-impact leadership role with meaningful influence over operations, culture, and long-term growth within a respected restaurant group.