General Manager

Louma is brand-new bakery in West LA with a mission: blending artisanal baking with social impact. Equipped with top-notch equipment, we’re creating a space where creativity, craftsmanship, and community come together - and we’re looking for a passionate and ambitious manager to join our launch team.

In our kitchen, we craft breads (sourdough, baguettes, rye), classic pastries (Danish and French-style), and seasonal to-go offerings. All made from organic, locally sourced ingredients with care and precision. Imagine the perfect sourdough loaf paired with fresh, middle eastern inspired flavors -that’s the Louma experience.

Joining Louma means contributing to a greater mission while honing your craft in an environment that celebrates growth and creativity. As part of a nonprofit-owned business, our work is rooted in uplifting others. At its core, Louma Bakery is a platform that offers professional opportunities for passionate individuals with learning and developmental differences, making patience, kindness, and respect essential qualities for every team member. We’re looking for positive and talented team players who want to grow with us, elevate what we do, and be proud of the impact they make every day.

Overview:

LOUMA Bakery is seeking an experienced and motivated Bakery Manager to lead daily operations, support team development, and drive business growth. This role is ideal for a hands-on leader who is passionate about artisanal baked goods, organic ingredients, and delivering an exceptional customer experience.

Responsibilities:

Operational Leadership

• Oversee all daily bakery operations to ensure efficiency, consistency, and high-quality standards.
• Develop and implement operational procedures to optimize workflow and productivity.

Team Management

• Recruit, train, schedule, and manage bakers, kitchen staff, and front-of-house employees.
• Foster a positive, collaborative, and professional work environment.
• Support staff development through coaching and performance feedback.

Quality Control

• Ensure all baked goods and culinary offerings meet Louma Bakery’s quality, presentation, and freshness standards.
• Maintain food safety, sanitation, and hygiene standards in compliance with regulations.

Inventory & Supplier Management

• Monitor inventory levels, minimize waste, and ensure optimal product freshness.
• Coordinate with suppliers to maintain reliable sourcing of high-quality ingredients.

Customer Experience

• Lead initiatives to enhance customer satisfaction and loyalty.
• Address customer feedback and concerns in a professional, customer-focused manner.

Financial Management

• Monitor sales, expenses, and profitability.
• Implement cost-control measures while maintaining product quality.

Marketing & Promotion

• Support and execute marketing initiatives to drive sales and brand awareness.
• Collaborate on promotions, seasonal products, and special events.

Requirements:

• Minimum 2 years of management experience in a bakery or food service environment.
• Strong leadership, communication, and team-building skills.
• Excellent organizational and multitasking abilities.
• Knowledge of bakery operations, food trends, and customer service best practices.
• Basic understanding of financial management, budgeting, and cost control.

Benefits:

• Competitive compensation starting at $28–$38/hr, based on experience
• Opportunities for professional growth and creative input
• Positive, collaborative, and respectful work environment
• Health Benefits, 401k, Dining Discounts

If you are a seasoned leader with a passion for the culinary arts and a commitment to delivering excellence, we invite you to apply for the manager position at LOUMA bakery. Join us in leading a dedicated team to create memorable experiences for our customers through the artistry of baking.