At
OBVIO NYC we are focused on the design, development, and operation of hospitality brands that, at their
core, are about bringing people together. For us, great hospitality is about quality, elegance, style, and fun. We exude a sense of joy in hosting, setting the stage for our guests to have exceptional experiences.
Position: Runner/Busser
Reports To: General Manager
Status: Non- Exempt
We are looking for someone to work as both a runner and busser interchangeably throughout the week!
Runner Job Description
ESSENTIAL JOB FUNCTIONS:
The Runner is responsible for crafting exceptional guest experiences and memories as well
as maintaining the Obvio standards of service within the restaurant.
KEY RESPONSIBILITIES:, KNOWLEDGE & SKILLS
The individual must possess the following knowledge, skills & abilities to be able to
explain & demonstrate that he or she can perform the essential functions of the job, with
or without reasonable accommodation:
- Basic cocktail, wine, & spirit knowledge
- Sound judgment & knowledge of operations, as well as great food menu knowledge.
- Great customer service, interpersonal, written, & verbal communication skills.
- Experience in a fast-paced, high volume environment & ability to multi-task and work under pressure while still being detail oriented and personable.
- Good organizational skills, as well as strong attention to detail.
- Ability to effectively communicate with management, guests & colleagues.
- Ensuring guest satisfaction and prompt problem resolution by exercising good judgment & decision making in escalating situations.
- Great menu knowledge as well as allergies
- Kitchen Station Maintenance
- Ensure station is set in accordance to company & DOH standards
- Ensure station is fully stocked & ready for service
- Ensure station cleanliness is maintained continuously before, during, & after service
- Assist in garnishes as assigned by chef
- Accurately bring dishes to the guests maintaining the proper table, seat numbers, etc.
- Awareness of any/all allergies present at the table & modifications made to dishes to accommodate
- Compliance with OSHA, local health & safety codes, as well as Company safety & security policies
- Provide attentiveness & excellent service to guests.
BusserJob Description:
ESSENTIAL JOB FUNCTIONS:
The busser is responsible for crafting exceptional guest experiences & memories as
well as maintaining Obvio standards of service within the restaurant.
KEY RESPONSIBILITIES, KNOWLEDGE & SKILLS
The individual must possess the following knowledge, skills and abilities and be able to
explain and demonstrate that he or she can perform the essential functions of the job,
with or without reasonable accommodation:
- Basic cocktail, wine, and spirit knowledge.
- Sound judgment and knowledge of operations, as well as basic food & beverage menu knowledge.
- Great customer service, interpersonal, written, and verbal communication skills.
- Experience in a fast-paced, high-volume environment and ability to multi-task and work under pressure while still being detail oriented and personable.
- Good organizational skills, as well as strong attention to detail.
- Ability to effectively communicate with management, guests & colleagues.
- Participate as a team player with other key team members
- Ensure station is set in accordance to the company and DOH standards
- Ensure station is fully stocked and ready for service
- Ensure station cleanliness is maintained continuously before, during, and after service
- Ensure tables are set appropriately for the courses
- Ensure tables are clear of any used/empty dishware, silverware, glassware
- Ensure water levels are maintained for all guests
- Assist server.
- Compliance with OSHA, local health and safety codes, as well as company safety and security policies.
PHYSICAL DEMANDS:
While performing these job duties, the employee is regularly required to see, talk, hear, and reach. The employee is regularly required to sit, walk, and stand for long periods of time. The employee is required to use dominate hand coordination for simple grasping, pushing/pulling, and fine manipulation. The employee is also required to lift and carry up to 50 pounds, bend, squat, kneel, and reach above shoulder level. The employee may be required to travel to other floors using stairs multiple times during shift. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position and does not contain all the essential requirements and functions of the position. Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect business needs which may include overtime, weekends and holidays. The employee will carry out any other duties that are within the scope, spirit and purpose of the job as requested by the general manager or Department Head. This document does not create an employment contract, implied or otherwise,
other than an "at will" employment relationship. The employee will actively follow Company policies including Equal Opportunities policies and will maintain an awareness and observation of Fire and Health & Safety Regulations.
