A New York City restaurant group is in search of a Restaurant Manager!
The Restaurant Manager plays a key role in supporting senior management with the day-to-day operations of our full-service dining establishment. This position is responsible for overseeing the front-of-house team and ensuring exceptional guest experiences while maintaining operational excellence.
Key Responsibilities
- Ensure consistent delivery of exceptional service standards across all guest touchpoints
- Conduct regular inspections of dining areas and storage spaces to maintain compliance with health, safety, and sanitation regulations
- Oversee daily operations to ensure activities are executed efficiently and effectively
- Monitor and manage front-of-house supply needs, coordinate ordering processes, and receive shipments
- Document, investigate, and resolve guest concerns and complaints in a timely and professional manner
- Escalate complex issues to senior leadership as appropriate
- Maintain a welcoming atmosphere that encourages repeat business
- Coordinate with kitchen staff and other departments to ensure seamless service delivery
- Execute special events, private dining experiences, and promotional activities
- Perform other responsibilities as needed to support the overall success of the operation
Qualifications
- Minimum 2 years of progressive experience in a leadership or management role within a front-of-house restaurant environment
- Comprehensive understanding of service procedures, guest relations, and dining room operations
- Exceptional communication skills with the ability to interact effectively with staff, guests, and vendors
- Proven leadership capabilities with experience motivating and developing teams
- Strong problem-solving skills and ability to make sound decisions under pressure
- Proficiency with point-of-sale systems and restaurant management software
- Experience with high volume dining establishments
- Knowledge of wine service and beverage programs
Job Requirements
- Availability to work a flexible schedule based on business needs, regularly including evenings, weekends, and holidays
- Ability to work on-site with consistent presence during service periods
- Capability to lift and carry up to 50 pounds regularly
- Ability to remain mobile and active for shifts lasting up to 8 hours or more, including standing, walking, bending, squatting, and climbing stairs
- Stamina to work in a fast-paced, high-energy environment
Compensation & Benefits Package
- Competitive annual salary commensurate with experience, typically ranging from $65,000 to $80,000
- Comprehensive medical insurance coverage
- Dental and vision insurance plans
- Paid time off including vacation days and sick leave
- Paid parental leave for new parents
- Retirement savings plan with employer matching contributions
- Performance-based bonus program tied to individual and company goals
