Director of Operations

FREVO — New York City

FREVO is seeking a Director of Operations to join its leadership team as the restaurant expands to seven-day operations.

Located in Greenwich Village and concealed behind an art gallery, FREVO is internationally recognized for its singular hospitality concept and has earned consistent international recognition, including a Michelin Star. The restaurant operates with a small, highly skilled team and a disciplined management structure.

This is a senior, hands-on leadership role for an experienced hospitality professional with strong operational judgment and a people-first approach.

The Director of Operations is responsible for the business, administrative, and operational continuity of the restaurant and plays a key role in setting standards, ensuring consistency, and driving performance across all departments.

The role works closely with ownership, the General Manager / Beverage Director, and the Executive Chef, and includes active leadership on the floor as needed, including acting as FOH Manager during the General Manager’s days off.

Scope includes HR, Operations, Finance, Marketing, Guest Relations, Administration, Events, and On-Floor Leadership.

• Oversee daily operations, systems, and standards across all departments

• Maintain HR compliance, training materials, payroll review/approval, and staff documentation

• Participate in hiring decisions with veto authority and coordinate performance reviews

• Manage budgets, review invoices, oversee vendors, and prepare monthly operational reports

• Coordinate marketing communications, paid advertising, email campaigns, social media scheduling, and digital updates (website, Google, Tock)

• Assist ownership with chef collaborations, art initiatives, and special projects

• Supervise guest experience programs, VIP relations, and Guest Relations

• Oversee events operations and support event production as needed

• Provide FOH leadership during service, complete EOD reports, and step into service roles when required

• Senior management experience in high-end or Michelin-level restaurants

• Proven track record in operations, people leadership, and service excellence

• Strong food & beverage knowledge and enthusiasm for the industry

• Organized, decisive, and calm under pressure

• Comfortable balancing administrative work with floor leadership

• Seeking a long-term leadership role in a serious, high-performing restaurant

• Full-time leadership position

• Five working days per week

• Two consecutive days off

• Paid Two Weeks Vacation after one year with the company. 

Regular on-site presence during service, including standing and moving throughout the dining room for extended periods, and assisting with light physical tasks as needed.

NOTE: JOB DESCRIPTION IS SUBJECT TO CHANGE BASED ON BUSINESS NECESSITY.

The job description isn’t meant to be complete list of your qualifications or all the things you’ll do.

Apply via Culinary Agents with résumé and cover letter.
Candidates should be prepared to demonstrate a strong track record; professional references and serious referrals will be required.