Required Years of Experience
2 years
Job Details
The Shift Supervisor supports the day-to -day operations of F&F Pizzeria, working closely with management teams to ensure smooth and successful service. This role helps uphold company standards, supports financial goals, and delivers an exceptional guest experience. The Shift Supervisor works alongside the team providing hands-on leadership and support to provide memorable customer service and outstanding hospitality. A genuine love for great food and great people is a must.
Who Will Love This Job:
- A self starter who is passionate about food, beverage, and customer service
- A proactive problem solver who is comfortable in a fast-paced environment
- An Authentic hospitality professional driven to provide guests with excellent experiences
- An Effective and responsive communicator who is adept in conflict resolution
- A Team player with a positive attitude and willingness to roll up their sleeves and lead by example
What You'll Do:
- Provide support to management in the daily oversight of key functions and employees during the normal course of business
- Ensure a friendly service experience for all guests, responding positively and promptly to guest concerns and complaints
- Drive service standards through hands on leadership and active participation
- Communicate clearly with Kitchen leadership
- Ensure maintenance and cleanliness of the workspace following NYC DOH regulations
- Properly open and close the physical operation completing any work with management for all necessary reporting financials
- Run all technology needed to execute daily operations, including POS, delivery, and scheduling/time & attendance platforms
Frankies Spuntino Group is an Equal Opportunity Employer (EEO) and provides opportunities to all applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws
Compensation Details
Compensation: Hourly ($30.00 - $35.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts
Required Skills
Leadership
Team Management
Customer Relationship Management
Problem Solving
Time Management
Adaptability
Attention to Detail
Conflict Management
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Pizza
Casual Dining, Quick Service
Part of Frankies Spuntino Restaurant Group
Founded in 2019 by acclaimed chefs Frank Castronovo and Frank Falcinelli, F&F Pizzeria has quickly cemented its reputation as one of the best purveyors of the New York-style slice in America. The pizzeria follows a thoughtful approach to baking and uses ingredients of the highest quality—many of them produced next door at sister restaurant Frankies Spuntino—in order to make pies that are simply thrilling, while remaining faithful to the source material. Or, as The New York Times put it: “Most impressive, all the improvement didn’t turn them into something different; they’re still recognizable members of the New York street-corner pizza family.”
