Required Years of Experience
1 year
Job Details
THE BRAND
Jean-Georges Management is built on a powerful culinary foundation and has evolved into a reputable and award-winning restaurant group. From inception, Chef Jean-Georges Vongerichten placed emphasis on the importance of providing the very best in culinary and tailored hospitality, which has resulted in the success of an acclaimed constellation of international restaurants. With over 60 restaurants located worldwide, we continuously strive towards excellence and rely on the support of our culinary and hospitality team members to contribute to our worldwide operations.
POSITION SUMMARYThe Host/Hostess is responsible for coordinating and managing all reservations, dining room and banquet seating, guest assistance, guest needs, and the flow of guests in and out of the restaurant.
ESSENTIAL JOB RESPONSIBILITIES
- Organize greeting, seating, and exiting of all guests using a professional demeanor.
- Organize all reservations and guests using the most effective guest and restaurant conscious procedures.
- Professionally and effectively communicate with guests to ensure guest satisfaction.
- Maintain guest relationships to promote repeat business.
- Implement quick and efficient decisions based on guest and/or restaurant needs.
- Provide the highest quality service to guests at all times.
- Awareness of all guests’ needs, reservation needs, and restaurant needs at all times.
- Create and maintain a database with local concierges.
- Utilizing Open Table/Resy to the best of its capacities.
- Maintain the integrity of service.
- Other tasks as assigned by management.
- Previous experience in a similar role
- Displays a pleasant and cheerful disposition
- Able to communicate professionally and effectively with both guests and staff
- Must be capable of operating department-specific software and applications
- Must be able to stand and or walk for long periods of time without sitting
- Dedication to delivering exceptional hospitality and guest satisfaction
- Excellent interpersonal and communication skills
- Well-organized with precise attention to detail
- Capable of following directions and executing tasks effectively
- Commitment to maintaining high standards of cleanliness in both workspace and service areas
- Professional and polished demeanor
- Ability to work both independently and in a team environment
- Operate ethically to protect the assets and image of the company
- Strong work ethic, team player, and customer-focused approach
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Must be passionate, entrepreneurial, and dedicated to success
The base pay range for this position is $22 per hour. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc.
Jean-Georges is an Equal Opportunity Employer.
Compensation Details
Compensation: Hourly ($22.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Dining Discounts
Required Skills
Strong Organizational Skills
Ability to Multitask Effectively
Customer Service Orientation
Problem Solving Skills
Attention to Guest Needs
Ability to Build and Maintain Relationships
Time Management Skills
Adaptability to Changing Situations
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Part of Restaurants by Jean-Georges
Jean-Georges opened in 1997 to critical acclaim. The jewel of Chef Jean-Georges Vongerichten’s empire, the restaurant offers the very best in fine dining. Consistently awarded four stars by the New York Times and three Michelin stars, Jean-Georges presents exquisitely crafted dishes blending French, American, and Asian influences. The local farmer’s market is the driving force behind the seasonal, ever-changing menu. Chef Jean-Georges is a master at maintaining the essence of ingredients while using them inventively to produce the best flavor. Jean-Georges’ chic and intimate dining room was redesigned by Thomas Juul-Hansen, with striking lighting by L’Observatoire. Impeccable service, tableside preparations, and floor-to-ceiling windows with stunning views of Central Park and Columbus Circle all contribute to an unforgettable dining experience.
Follow the career path of General Manager, Alex Wolf: http://culinaryagents.com/career/timeline/alex-wolf
Awards / Distinctions
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