POSITION PURPOSE:
We are seeking a Private Events Manager to assist the Events Director and/or department with excellent organizational, planning and time management skills with the capacity to handle multiple projects simultaneously, and is comfortable and successful in a fast-paced environment. Assist the Private Events Director and/or Department in all aspects of promoting and selling events and maximizing revenue. We are looking for an individual who is strategic and proactive with a proven track record of leadership in both sales and F&B management. Applicants must possess excellent communication and interpersonal skills.
ESSENTIAL FUNCTIONS AND BASIC DUTIES:
- Promote and Sell event space and oversee booked event with operations.
- Maximize event revenue when determining menus, offering menu upgrades,
- Support events department in managing all incoming event inquiries;
- Correspond and maintain leads/inquiries from Tripleseat, Outlook, and all/any other platforms and must ensure follow up on the same business day
- Prepare, communicate & post weekly BEOs relating to the event to ensure a smooth and efficient execution
- Coordinate all administrative event details with client from inquiry to close including but not limited to negotiating, executing proposals, contracts, ensuring client payment in full, developing floor plans, rental orders, and post event follow-up.
- Coordinate all logistical event details from planning to execution, including site inspections, tastings, vendor meetings, COI paperwork, and day-of onsite client contact.
- Responsible for BEOs, Menu Cards, Event Details, Itemized Bills, Resy syncing, taking & logging deposits and final payments, managing specific client event needs, event administrative paper work, noting in reservation system, and keeping all information up to date for all departments.
- Conduct on-site visits with clients
- Greet host/clients on site at the beginning of an event to ensure total client satisfaction and and adjust last minute requests
- Prepare documents needed for staff to review during event preshift
- Create menu cards, escort cards, and place orders for kosher meals, rental lists, floral, balloons etc
- Support or Generate sales reporting, budgets, deposit logs, commission logs and financial analysis
- Collaborate with Dinex Internal Marketing and PR Team to drive sales
- Experience pace reporting a plus
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
The individual must possess the following knowledge, skills, and abilities to demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation; using some other combination of knowledge, skills, and abilities:
- Able to speak, read, write, and understand the primary language(s) used in the workplace
- Excellent communication skills, both verbal and written
- Able to learn and perform all essential job functions accurately and safely
- Ability to meet and greet and coordinate with prospective and current clients
- Strong telephone etiquette, specifically in tone of voice, listening and understanding clients’ needs, communicating your thoughts clearly, and recording all pertinent data collected from all forms of correspondence/conversation
- Provide friendly, courteous and efficient service to all guests
- A thorough understanding of all booking policies and procedures
- Ability to work with multiple computer applications including but not limited to the Microsoft office suite, Tripleseat®, allseated, UpServe, and Resy or similar software
- Knowledge of the following: kitchen functions, general culinary practices, restaurant operations and banquet operations
OTHER:
- Regular attendance in conformance with the Company’s policies is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment
- Due to the cyclical nature of the industry, Employees may be required to work varying schedules dependent on the business needs. Attendance to scheduled training sessions and meetings are required
- Upon employment, all Employees are required to fully comply with The Dinex Group rules and regulations for the safe and effective operation of the facilities. Employees who violate organization rules and regulations will be subject to disciplinary action, up to and including termination of employment
QUALIFICATION STANDARDS:
Education:
College or equivalent hospitality education required.
Experience
- Minimum 3 year experience in Events or Catering Sales Position for Fine Dining, Forbes, or Michelin Restaurant required.
- Experience generating minimum of $1million+ in event revenue on a team generating minimum of $2.5million in event revenue
- Large scale production and or high volume event experience a plus
- Ability to work nights, weekends and holidays, and variable schedule, per the needs of the business
- Appreciation, Passion and knowledge of food, wine and hospitality.
- Very experience and fast paced with Microsoft Outlook, Office Suite, Resy, allseated and Tripleseat required.
Grooming:
All employees are required to maintain strict standards of personal hygiene at all times.
