Rose Marie is looking for a restaurant Service Manager to join our team!
The Service Manager is responsible for providing leadership to the front of house, ensuring a great experience for our guests, and assisting the General Manager with day to day operational tasks and projects.
Key Responsibilities:
- Supervise all restaurant employees on a daily basis, ensuring policies and processes are being followed
- Assist with the hiring, on-boarding and continuous training of employees.
- Oversee the floor during service; ensuring the team stays on task and delegating assignments
- Ensure guest satisfaction; interact with guests and engage in service recovery when issues arise
- Ensure all guests feel welcome and are given responsive, friendly and courteous service
- Ensure that all food and beverages are prepared and served according to standards and recipes
- Be proactive in reaching Company goals in sales and service
- Create a positive, fun and productive working environment
- Assist with managing labor and adjusting schedules to meet business needs and goals
- Ensure compliance with department of health standards, maintain restaurant cleanliness and safety
- Facilitate meetings and trainings to improve staff knowledge and performance.
- Other duties as assigned
Restaurant Manager Qualifications:
- Minimum one year restaurant management experience in a full-service restaurant
- Food Handler's certificate for NYC Food Service
- Proven leadership skills and must be able to manage, develop, and motivate a team
- Ability to multi-task and work in fast paced environment while effectively delegating tasks
- Work a flexible schedule, including nights and weekends
- Must be able to lift / carry items up to 40 lbs. and push / pull items up to 75 lbs.
- Must be able to walk/stand for extended periods of time, with frequent bending, twisting, squatting and reaching overhead
Rose Marie is an Equal Opportunity Employer and treats all applicants for employment equally based upon job-related qualifications and without regard to race, sex, color, age, sexual orientation, gender identification, marital status, military or veteran status, national origin, disability, religion, political activity, or any other characteristic protected by law.
