Server

Thank you for your interest in joining our team at Noriko handroll bar. Please be sure to read through this job listing in its entirety in order to be considered for the position. We are currently seeking a server to join our newly opened restaurant in partnership with Perilla Fare.

Our Mission:

We believe that in order to provide our guests with the very best experience of food and hospitality, it requires a dedicated team of individuals working together with the same purpose. We hope to create and provide a one-of-kind dining experience highlighting quality ingredients in our handrolls through creativity and Chef driven cocktails. We support our local purveyors that allow us to share their products and services. While doing so, we hope to create a workplace for our teammates that offers opportunities and growth in a positive work environment.

Restaurant Information:

•Located in the lower level of Perilla Fare at 401 N Milwaukee Ave, Chicago, IL 60654

•Independently owned and operated business

•We have a positive, teamwork driven work environment with dedicated leaders who are present and working hands on with the team

•We are closed all major holidays

•We are easily accessible by the CTA Blue Line or on 56 Milwaukee bus route

Job summary: We are seeking enthusiastic and customer-focused individual to join our team as a Server at Noriko Handroll Bar, a modern sushi handroll restaurant known for its fresh ingredients, innovative flavors, and exceptional dining experience. The ideal candidate will provide outstanding service, ensuring each guest leaves with a memorable experience.

Key Responsibilities:

1. Greeting and Seating:

• Welcome guests with a warm, energetic, and professional demeanor.

• Manage the seating chart, ensuring efficient use of space and minimizing wait times.

• Provide menus and inform guests about specials or featured items, including any unique handroll offerings.

2. Order Taking:

• Accurately take orders for drinks, sushi handrolls, snacks, and desserts, explaining menu items as needed.

• Suggest pairings of drinks with sushi, focusing on traditional and creative options like sake, Japanese beer, or cocktails.

3. Service Execution:

• Deliver orders promptly to guests, ensuring dishes are presented correctly.

• Monitor and anticipate guest needs, refilling drinks, and checking for satisfaction after food delivery.

• Handle any special dietary requests or allergies with care, consulting with the kitchen when necessary.

4. Payment Handling:

• Process payments using TOAST/POS systems, manage transactions smoothly, and ensure accuracy in billing.

• Provide guests with accurate change, receipts, and thank them for their visit.

5. Maintenance and Cleanliness:

• Keep the dining area clean, including tables, chairs, and counters, clean and tidy throughout service.

• Assist in setting up and resetting seats with linens, utensils, before, during, and after guests dine.

• Bathroom checks, making sure toilet papers, c-folds are refilled and all garbage bags are reset.

6. Customer Service:

• Address any guest concerns or complaints with a solution-oriented approach, escalating when necessary and working closely with Management.

• Engage with guests to enhance their dining experience, potentially turning first-time visitors into regulars.

7. Team Collaboration:

• Work closely with kitchen staff to ensure timely and accurate order fulfillment.

• Communicate effectively with team members to maintain a smooth service flow.

8. Additional Duties:

• Participate in team meetings to discuss service improvements, menu updates, or promotional events.

• Assist in marketing activities like social media posts or customer feedback collection.

Requirements:

• Experience in a restaurant environment; additional training will be provided.

• Excellent communication and interpersonal skills.

• Ability to work in a fast-paced environment while maintaining attention to detail.

• Must be able to stand for long periods and lift up to 25 lbs.

• Knowledge or interest in Japanese cuisine and sake is a plus.

• Flexible schedule, including availability for weekends, evenings, and holidays.

Benefits:

• Health, Dental and Vision insurance

• Offer direct deposit through ADP

• Employee meal discounts at Noriko and both Perilla sister restaurants

• Opportunities for advancement within the restaurant group.

How to Apply: Interested candidates should submit a resume and a brief introduction about why they would be a great fit for our team. Applications can be emailed to [email protected]

This position at Noriko Handroll bar offers a unique opportunity to be part of a small dynamic team dedicated to delivering a creative and delightful sushi handroll bar dining experience. Noriko Handroll Bar is an Equal Opportunity Employer committed to diversity in the workplace.