Server

Location: Capital One Arena, Washington, D.C. Reports To: Hospitality Supervisor

The Role: We are seeking a highly professional and discreet Server to manage guest experiences within our most exclusive areas. In this role, you will work under the Hospitality Supervisor to create a world-class hospitality experience for VIPs. You will execute service processes with a focus on privacy, precision, and anticipation of guest needs.

Key Responsibilities:

• Elevated Guest Service: Provide gracious, unobtrusive service tailored to the specific environment.

• Strict Discretion & Privacy: Serve as a trusted professional within high-security areas.

• Lounge & Suite Maintenance: Execute meticulous setup and breakdown of dining areas. Ensure areas are replenished, stocked, and the visual presentation of the room remains immaculate throughout the event.

• Menu Intelligence: maintain thorough knowledge of premium food and beverage offerings to answer guest inquiries confidently.

• Operational Execution: Collaborate seamlessly with the culinary team and Hospitality Supervisor to manage the timing of food drops and clearing, ensuring the service flow never disrupts the guest experience.

Qualifications:

• Experience: 2+ years of experience in fine dining, luxury hotel banquets, or premium catering.

• Professionalism: Impeccable grooming standards and a demeanor that remains calm and polite under high pressure.

• Availability: Must be available for event days, including evenings, weekends, and holidays.