The Server Assistant supports the floor to keep all operations running smoothly. The Server Assistant partakes in taking care of the guests by providing genuine care and hospitality while upholding the quality of food, beverage, and service. The Server Assistant should have a genuine passion for working on the floor and eagerness to learn and grow.
KEY RESPONSIBILITIES:
- Takes direction and guidance from the Servers
- Restocks the floor with silverware
- Runs food and beverages to guests
- Clears dishes and glassware from guests
- Resets tables in a timely manner for the next turn
- Provides attentive and quality service
- Strong communication skills with the team. This includes the following, but not limited to: server, expo, kitchen, manager on duty
- Upholds food knowledge by learning the ingredients, allergens, and preparation of each dish
- Familiarity of common food allergies
- Maintains the cleanliness and appearance of the service stations
In addition to performing the key responsibilities listed above, this position is required to perform a combination of the following:
- Be a team player and support other roles during service
- Share input and feedback to what can be improved in service to the management team
- Additional duties as necessary and assigned
- Ability to maintain composure in a fast-paced environment
- Upholds Department of Health Standards
- Upholds uniform guidelines and a polished appearance
- Consistently reports to scheduled shifts on time
- Provides attentiveness and excellence in service. Adheres to steps of service. Follows all company policies, procedures, and guidelines
