The Pearl Club, located at the gateway to the Fulton Market District, is currently seeking a General Manager to lead their team!
- Compensation: 70-75k + bonus!
- About The Pearl Club: Located at the apex of the Milwaukee, Halsted, and Grand Avenue's six corners, The Pearl Club blends the old-world elegance of the London cocktail scene with the modern sophistication of cocktail lounges from Chicago & NYC. The intimate, cocktail-focused lounge is complimented by both savory & sweet small bites. Please visit pearlclubchicago.com for more info.
Who We’re Looking For: We’re seeking a dynamic leader with cocktail lounge or upscale bar management experience, a sharp business mind, and a true passion for hospitality. The General Manager will inspire and develop the team, drive financial performance, and ensure every guest enjoys a memorable experience.
Key Responsibilities:
Leadership & Culture
- Lead by example to cultivate a positive, inclusive, and service-driven culture
- Recruit, hire, train, and develop a best-in-class front-of-house team
- Set clear expectations and hold managers and staff accountable to standards
- Foster open communication and strong collaboration across all departments
Operations & Guest Experience
- Oversee daily operations to ensure seamless service and exceptional guest experiences
- Maintain and continuously improve service, cocktail, and hospitality standards
- Actively engage with guests to build relationships and encourage repeat business
- Resolve guest concerns promptly and professionally
Financial & Administrative Management
- Manage budgets, forecasting, and financial performance
- Control labor and operating costs while maintaining quality
- Oversee cash handling, reporting, and administrative procedures
- Analyze performance metrics and implement improvements as needed
Beverage, Programming & Brand Execution
- Partner with ownership and bar leadership on menu development and programming
- Ensure consistency and excellence in cocktail execution and presentation
- Execute events, activations, and special programming aligned with the brand
- Represent The Pearl Club within the Chicago hospitality community
Compliance & Systems
- Ensure compliance with all local, state, and federal regulations
- Maintain health, safety, and alcohol service standards
- Implement and manage systems related to scheduling, payroll, inventory, and POS
Qualifications:
- 5+ years of hospitality management experience, preferably in cocktail bars, lounges, or upscale nightlife concepts
- Proven ability to lead, mentor, and retain strong teams
- Strong financial acumen and operational expertise
- Passion for hospitality, cocktails, and guest experience
- Excellent communication, organization, and problem-solving skills
This is an ideal position for someone who is dedicated to providing great service and is seeking to become a member of a hard-working and fun team
Physical Requirements:
- Lift and move up to 10 pounds; frequently lift and/or move up to 25 pounds; and occasionally lift and/or move up to 50 pounds
- Safely and effectively use all necessary tools, equipment, and cleaning chemicals
- Stand and walk for an entire shift, including moving safely through all areas of the restaurant which may include stairs, uneven, and/or slick surfaces
- Ability to bear exposure to hot and cold environments
We look forward to hearing from you!