Double Knot NYC brings the Schulson Collective’s award-winning concept to the heart of Manhattan. This bi-level Japanese restaurant and cocktail lounge offers a dynamic balance: a vibrant upstairs bar with elevated cocktails and a hidden izakaya below serving sushi, robatayaki, and small plates. The New York City location has quickly become a standout destination for Japanese inspired cuisine and nightlife, blending modern energy with elevated hospitality. Joining the Double Knot team means contributing to a flagship concept at the epicenter of global dining culture.
Summary/Objective
Ensures guest satisfaction by following the Schulson Collective steps of service.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Responsible for transporting all necessary food items from the kitchen to guests in a timely and professional manner.
- Communicates in detail food descriptions when presenting food items to guests.
- Serves as liaison between kitchen and service staff to ensure accuracy of food orders.
- Works closely with restaurant management to immediately address all customer concerns and create a pleasant dining experience.
- Creates memorable experience to build repeat business. Inform guests of other Schulson Collective restaurants.
- Consistently meets standards outlined within the Schulson Collective’s Core Values.
- Performs other duties as assigned.
Supervisory Responsibility
This position has no supervisory responsibility.
Physical Demands
The employee must occasionally lift and/or move up to 25 pounds and occasionally push and/or pull up to 45 pounds. The employee will spend over 4 hours daily standing or walking.
Required Education and Experience
- One (1) to two (2) years industry experience preferred.
- Must have excellent written and verbal communication skills.
- Must be able to effectively multi-task in high stress situations.
- Must be a team player with a strong work ethic.
- Familiarity with POS system is a plus.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
