Assistant General Manager - Orange County Steakhouse Mainstay
Landmark Orange County steakhouse is looking for an experienced and energetic Assistant General Manager to help lead the team! This is a very hands-on role that will be involved with all aspects of the operation, including scheduling/training, general administrative, guest service, working the floor, etc. The ideal candidate is enthusiastic about providing top-notch guest service, and has a strong sense of initiative to lead the team by example while supporting the Restaurant GM. Strong wine & beverage knowledge is also highly preferred. This is a great opportunity for a proactive team leader with a warm, positive attitude and impeccable floor presence to get in with a well-established and highly successful concept and group!
Assistant General Manager Responsibilities:
- Help oversee the FOH team in collaboration with the GM
- Perform all aspects of the job with a high level of professionalism and integrity
- Establish positive work culture
- Ensure the team is well educated on menu items
- Help train new and current team members on proper guest steps of service
- Provide support for the GM in a positive manner
- Maintain cooperative relationships with all vendors, business partners, and staff
- Encourage opportunities for the team to learn and grow
- Continually strive to educate and develop of staff as it relates to food, beverage, and service
- Ensure stellar guest experience in all areas
- Solve any guest issues in a timely and appropriate manner
- Remain hands on throughout the entire shift and assist as needed
- Hold the team accountable to high standards while remaining hands on and leading by example
- Ensure quality and consistency of all products served
- Ensure all equipment is kept clean and in excellent working condition.
- Be knowledgeable of restaurant policies regarding personnel and deliver prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures
- Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety, and labor requirements
Assistant General Manager Qualifications:
- 2+ years' experience as Restaurant Assistant General Manager (AGM) or 3+ years as a Restaurant Manager, Food & Beverage Manager, Dining Room Manager, FOH Manager, Hospitality Manager, or comparable leadership role in a full-service, upscale or fine dining restaurant or comparable concept
- Fine-dining experience a plus
- Wine & Beverage experience is a big plus
- Strong knowledge of food, beverage, and steps of service
- Passion for engaging with guests and providing outstanding, professional service
- Excellent leader and motivator to the staff and management
- A lead by example approach
- Excellent written and verbal communication skills
- Strong interpersonal skills and attention to detail
- Effective problem-solving skills
- Ability to thrive in a high-pressure environment and maintain composure
- Exceptional standards for cleanliness, health, and safety
- Ability to prioritize and manage time effectively
- Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
- Experience in assisting with managing inventory and cost controls
- Computer proficiency, including the use of Microsoft office
- Strong knowledge of and passion for food and beverage
- Flexible schedule, including weekends, and on holidays
- Food safety certification
Compensation Package Includes:
- Base Salary in the $80-85k range
- Bonus Potential
- Full Medical Insurance
- Dental, Vision & Life Insurance
- PTO
- 401K
- Dining Discounts
