Restaurant General Manager

Benedict’s La Strata – Crystal Lake, IL

Benedict’s La Strata is a busy, well-established brunch restaurant in Crystal Lake known for great food, great service, and a positive team culture. We are seeking an experienced Front of House Manager to lead daily FOH operations and support continued growth.

The Front of House Manager is responsible for overseeing all FOH staff and service operations during breakfast and lunch service. This role is hands-on and ideal for a hospitality professional who thrives in a fast-paced, guest-focused environment.

Schedule:

• 5 day work week (approx. 7:00am – 3:00pm)

• 2 weeks vacation 

• No late nights

• Lead, train, and manage FOH staff including hosts, servers, expos, and food runners

• Create and manage weekly staff schedules

• Ensure consistent, high-quality guest service

• Handle customer concerns and resolutions professionally

• Manage daily FOH operations and workflow

• Close out registers and servers at end of day

• Maintain and update Toast POS (pricing changes, menu updates, specials)

• Oversee general restaurant upkeep and maintenance

• Prepare for and manage city health inspections

• Uphold company standards, policies, and procedures

• Foster a positive, upbeat, team-oriented work environment

• Previous experience as a FOH Manager or Restaurant Manager (brunch or high-volume preferred)

• Strong leadership and communication skills

• Excellent customer service and problem-solving abilities

• Experience with Toast POS or similar systems

• Ability to manage multiple priorities in a fast-paced setting

• Reliable, organized, and detail-oriented

• Comfortable leading by example during service

• Competitive salary based on experience

• Opportunity for performance-based bonuses

• Consistent daytime schedule (no nights)

• Supportive ownership and positive work culture

• Growth opportunities within the organization