Max & Helen’s is hiring a Floor Manager!
From Phil Rosenthal of Somebody Feed Phil and James Beard Award–winning Chef Nancy Silverton of the Mozza Restaurant Group comes Larchmont Village’s first classic neighborhood diner — Max & Helen’s. A modern take on the old-school American diner, we serve the comforting favorites you know and love, from matzoh ball soup and patty melts to breakfast plates, house-baked treats, and malted milkshakes.
We’re building a passionate, thoughtful, and energetic team and are currently seeking a Floor Manager to help lead front-of-house service as we continue to grow.
What we’re looking for:
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A natural leader with genuine warmth and a true love for hospitality
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Strong floor presence and the ability to lead by example during service
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A calm, confident communicator with a solution-oriented mindset
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A natural ability to read the room and deliver both relaxed diner comfort and elevated service
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Someone who enjoys coaching, supporting, and motivating a team in real time
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A desire to build community and help shape something special from the ground up
Responsibilities include:
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Leading daily floor operations to ensure smooth, consistent, and welcoming service
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Supporting servers, hosts, and support staff throughout service
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Upholding service standards, pacing, and guest experience
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Handling guest needs and concerns with care, professionalism, and discretion
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Assisting with training, onboarding, and ongoing development of FOH staff
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Working closely with kitchen leadership to ensure seamless service flow
Details:
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Full-time position
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Store hours: 8am–8pm daily (weekend availability required)
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Prior restaurant management or floor leadership experience (2+ years) strongly preferred
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This is a hands-on role — managers are expected to be present on the floor during service
This is an opportunity to help shape a neighborhood institution in the making. We believe in great food, good people, strong leadership, and taking care of both our guests and our team.
