Front of House Support

FRONT OF HOUSE SUPPORT / COMMIS

DEPARTMENT:                                                   
Front of House

REPORTING INTO:                                             
Floor Manager/ General Manager 

PLACE OF WORK:                                               
Ambassadors Club House, 1245 Broadway, New York NY 10001

(short walk from all train lines at Penn Station, Herald Square and PATH trains)

JOB OVERVIEW:                                                   
A Commis is a key behind-the-scenes support role for the restaurant who is responsible for ensuring that all glassware, silverware, china, bottled water, and service tools meet the highest standards of cleanliness and presentation.  Preparation of beverages (e.g. espresso/coffee drinks, cold brews, specialty teas and lassis) during service to support dining room team is also essential.  Working closely with dishwasher stewards, servers, and management, the Commis ensures each piece used during service is spotless and ready to impress.  This role requires speed, care, and attention to detail, contributing directly to the guest’s dining experience and the restaurant’s reputation for excellence.  A Commis must uphold the standards of excellence that define JKS, professional etiquette and compliance with all health and labor regulations. 

RATE OF PAY:                                                        
$20/hour, FLSA eligible for overtime

KEY RESPONSIBILITIES:

• Assist in opening and closing procedures to prepare the restaurant for service and maintain cleanliness and organization throughout.
• Prepare and serve espresso/coffee drinks, cold brews, specialty teas and lassis to fine dining standards.
• Calibrate grinders, maintain espresso machine cleanliness, and follow daily opening/closing protocols.
• Maintain consistency in beverage quality, texture, temperature, and presentation.
• Follow recipes precisely and accommodate guest preferences or dietary requests (e.g., non-dairy alternatives).
• Polish and inspect all stemware, glassware, silverware, china and service utensils to ensure no water spots, smudges, fingerprints, or imperfections.
• Use lint-free cloths in polishing stations to maintain cleanliness and presentation standards.
• Identify and remove any chipped, damaged or scratched items from circulation, following restaurant procedures.
• Maintain par levels of polished items in designated service stations and polish racks.
• Assist in restocking server stations and mise en place areas with properly polished items and bottled water.
• Organize and rotate inventory based on service flow and station usage.
• Work alongside dishwashing team to receive clean wares for polishing in addition to one’s own glassware washer in station.
• Adhere to all NYC Department of Health (DOH) standards for cleanliness and food safety
• Maintain a clean and organized polish station at all times.
• Communicate with servers, managers and bar staff regarding immediate needs for glassware or silverware replenishment.
• Support special event setups or turnarounds requiring large volume polish and restock.
• Attend briefings, meetings, and training sessions to stay informed about menu offerings, service protocols, and industry best practices. 
• Report any health & safety issues or faulty equipment to front of house management promptly for resolution. 

QUALIFICATIONS:

• Minimum (1) year in similar position
• Good time-management and teamwork skills
• Pride in appearance.
• Proactive in learning about food, beverage and wine.
• Warm and professional in communicating with guests.
• Constantly strive to improve personal and professional development.
• Must be able to stand or walk for extended periods of time and lift up to 50 lbs.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that are to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to walk. The employee is occasionally required to climb or balance and stoop, kneel, crouch. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

JKS Restaurants (dba: Ambassadors Clubhouse) is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.