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Host / Hostess
Hotel EMC2, Autograph Collection
228 E Ontario St, Chicago, IL 60611, United States
Host / Hostess at Hotel EMC2, Autograph Collection

Host / Hostess at Hotel EMC2, Autograph Collection

Hotel EMC2, Autograph CollectionMore Info

Full Time • Hourly (Based on Experience)
Expired on Aug 3, 2017
Requirements

2 years

Job Details

Talented Host needed for a new elite downtown Chicago restaurant and hotel.

Brandon Brumback has been named Executive Chef, where his culinary pedigree includes: Roister, The French Laundry, Fat Duck, Blackbird, Grace and GreenRiver.

The new hotel and restaurant celebrates a creative class of consumers seeking artistically curated travel, dining and hospitality experiences.

This unique property is located in the heart of the Chicago's Magnificent Mile, and is being developed by the creator of theWit Hotel. Hotel EMC2 is a member of Marriott's elite luxury Autograph Collection Hotel.

To view images of the hotel, visit our website at: www.hotelemc2.com

Summary/Objective

This position is responsible for greeting guests at the door. The host/hostess seats and presents clean menus to guests in a friendly, professional and quick manner.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Greets and seats guests, presents menus to guests, informs them of special catch and soups.
Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations.
Takes names on a waiting list.
Runs the floor plan board.
Observes tables and keeps track of clean, dirty and occupied tables.
Takes guest information and quotes wait times to guests accurately when tables are not immediately available.
Cleans, organizes and stocks menus at host area.
Answers phone and answers questions concerning the menu and restaurant.
Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience.
Fills to-go orders, if applicable.
Maintains restrooms throughout shift.
Sweeps foyer and front entrance area frequently.
Performs other duties as directed.
Competencies

Customer Focus.
Communication Proficiency.
Organizational Skills.
Stress Management/Composure.
Multi-task oriented.

Compensation details

Medical, Dental, Vision and Life Insurance

Required Skills

Food Handlers Certificate

Tips Certified

Event Management / Organization

OpenTable or other

TIPS Certified

Conflict Resolution

Customer Service

Marketing / PR

Microsoft Office

Reservation System Management

Writing

Read more

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Boutique Hotel

Hotel EMC2, boasting 195 beautifully designed rooms and almost 2,000 square feet of flexible meeting space, is set to open its doors on spring 2017. A hotel that embodies imagination, inspiration and innovation, it captures the creative spirit: the essential, energetic ingredient that has led to the scientific understanding of the universe and that acts as the bedrock to artistic expression. Hotel EMC2 strives to activate the mind through modern, upscale amenities, a restorative; yet, stimulating atmosphere and sumptuous, seasonal cuisine to enrich the soul and allow guests to feel right at home. This one-of-a-kind, boutique hotel is situated in the heart of the famed Magnificent Mile Shopping District within the vibrant Streeterville neighborhood and is pedestrian friendly to Chicago’s greatest attractions, shopping and dining. A luxurious urban refuge, Hotel EMC2 is dedicated to providing an artistic and creative experience, where we lodge those that carry a pencil, a paintbrush or a dream.