Required Years of Experience
2 years
Job Details
Major Food Group is hiring a Maitre D' to join our team at The Lobster Club!
This fine-dining concept is seeking exceptional and highly qualified candidates for MAITRE D' with extensive knowledge of food, beverage and service to create an extraordinary experience for our guests. As one of the first points of contact with guests, the ideal candidates must exhibit enthusiasm, desire and all round passion for hospitality excellence.
Responsibilities:
- Oversee dining room operation in a restaurant
- Customer relations and ensuring guests receive impeccable service at all times
- Greet customers and guide them to their tables
- Answer customer questions regarding food, drinks, and specials
- Resolve customer complaints or disputes
- Manage waitstaff to ensure efficient and excellent service throughout a given seating
Requirements:
- 3-4 years of restaurant experience in high volume and fine dining restaurants.
- At least 2 years experience leading a front door team in a New York restaurant
- Previous experience in Michelin-starred (1, 2, or 3) and/or NY Times (2 or more stars) is preferred but not required.
- Previous Maitre D experience desired
- Full availability required for this role
- Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs.
Benefits:
- Competitive Salary
- Medical/Dental/Vision Insurance with Company subsidy
- Growth Opportunities
- Progressive Paid Time Off
- Parental Leave
- Tuition Reimbursement
- Generous Dining Allowance
- Unlimited Referral Program
- TransitChek Discount
- 401k Plan with Employer contribution
Compensation: Hourly based on experience ($28 - $30)
Equal Employment Opportunity
Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.
Compensation Details
Compensation: Hourly ($28.00 - $30.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts
Required Skills
POS Systems
Leadership
Extensive Knowledge of Food, Beverage, and Service
Communication Skills
Customer Relations
Problem Solving Skills
Impeccable service
Team Management
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Part of Major Food Group
The Lobster Club is a Japanese Brasserie by Major Food Group. It was designed by Peter Marino in collaboration with Major Food Group to celebrate a unique interpretation of Japanese cuisine. Classic techniques like tempura, gyoza, yakitori and robata are on display, along with a focus on Teppanyaki and Sushi. The Lobster Club sources fish directly from Tokyo's Tsukiji market in order to ensure the highest level of quality. Everything on the menu is designed to be shared, with the focus on food and fun, not formality.
The Lobster Club is the first restaurant in America to be designed by world renowned architect Peter Marino. Peter has designed, commissioned, and selected every item in the room, from the uniforms and floors, to the original Picasso Plates and Marino-designed Picasso inspired sculptures, to the chopsticks and bar stools.
