The Radicle — a new late night cocktail bar from the team behind Daisies — is hiring hosts to join our opening team in Logan Square.
The Radicle will serve Midwest-Italian inspired food built for a bar setting: think raw bar selections of vegetable and seafood crudos, oysters, crisp salads, fried snacks, and handmade pizzas. We’ll be open from midday to late night, six days a week, offering an energetic yet thoughtful kitchen environment where quality ingredients meet a relaxed neighborhood atmosphere.
Responsibilities
- Ensure reservations are prioritized and seated in a timely manner
- Maintain an organized floor by quickly and efficiently seating guests accordingly
- Manage reservation system, we use Opentable and Toast.
- Clearly and politely communicate with guests when delays and/or waits occur
- Recognize key people in the industry, VIP guests and personnel related to the company and follow company protocol related to their visit
- Greet all guests entering the restaurant and thank all guests leaving the restaurant
- Understand and operate the reservation/seating system
- Strive to accommodate walk-in guests whenever possible
- Maintain cleanliness and organization at the host stand and front door area
- Maintain professional and warm guest communications - inside the restaurant or via phone/email
- Communicate respectfully and clearly with service team and management
- Support team members in the completion of their duties to ensure satisfaction of all guests before, during, and after service
- Engage management for any guest issue or complaint
- Additional service and/or operational tasks as determined by manager
- Assist teammates to anticipate all other FOH needs
Skills and Requirements
- Excellent communication and interpersonal skills
- Able to work in a standing/walking position for long periods of time
- Must possess exceptional work ethic, strong sense of hospitality, and a collaborative attitude
- Minimum 1 year of host and/or restaurant experience in a high volume environment
- Ability to work in an organized and professional manner
- Receptive to constructive criticism and performance feedback
- Ability to demonstrate quick thinking and adaptability in a constantly changing environment
- Be comfortable with reservations and walk-in accommodations
