Host
Duck Duck Goat
857 West Fulton Market, Chicago, IL
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Required Years of Experience
1 year
Job Details
Boka Restaurant Group and Top Chef/Iron Chef winner, Stephanie Izard, are currently seeking a fun and passionate Host to join the team of Duck Duck Goat, located in Chicago’s bustling West Loop!
About Boka Restaurant Group: Boka Restaurant Group is a James Beard Award-winning group, anchored by partnerships with some of American’s greatest chefs. With a firm belief that genuine hospitality makes the world a more human place, we strive beyond convention to believe in and support each other, care for our communities, and work together to build the world we want to live in. View our restaurants here: https://www.bokagrp.com/
About Duck Duck Goat: Chef Stephanie Izard brings her version of reasonably authentic Chinese food to Chicago's West Loop. Duck Duck Goat features hand-pulled noodles, house-made dumplings, wontons, spring rolls, and more, ensuring no diner leaves hungry—or without takeout for tomorrow. The restaurant space represents an “everytown Chinatown”— a dreamlike version of the stores and shops found in all quintessential American Chinatowns.
Host's Responsibilities:
Accountable for ensuring the proper flow of service by managing the seating of guests while providing exceptional guest service and exceeding expectations.
- Follow steps of service to provide a quality guest dining experience
- Maintain the reservation book during a shift to ensure the proper flow of service
- Ensure a professional and friendly communication style with all guests during service, on the phone, or during email communication
- Consistently check on and communicate menu counts and wait times
- Maintain an organized and inviting host stand and coat check area
- Ring all to-go food and beverage items and properly handle payments with 100% accuracy
- Proactively maintain and update guest notes in the restaurant’s reservation software
- Always follow proper sanitation practices
- Responsible for completing all opening, mid-shift, and closing procedures in a timely manner
Qualifications:
- Maintain all required health and sanitation certificates
- Ability to work in a fast-paced environment
- Interpersonal skills
- Weekend and holiday availability
This is an ideal position for someone who is dedicated to providing great service and is seeking to become a member of a hard-working and fun team!
Physical Requirements:
- Lift and move up to 10 pounds; frequently lift and/or move up to 25 pounds; and occasionally lift and/or move up to 50 pounds
- Safely and effectively use all necessary tools, equipment, and cleaning chemicals
- Stand and walk for an entire shift, including moving safely through all areas of the restaurant which may include stairs, uneven, and/or slick surfaces
- Ability to bear exposure to hot and cold environments
If you feel you meet the requirements, are a team player, experienced, passionate, and dedicated to your craft, we want to hear from you! Please reply with a copy of your resume AND a cover letter detailing why you'd be a great addition to our team!
Compensation Details
Compensation: Hourly ($18.00 - $20.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, 401k, Dining Discounts, Wellness Program
Required Skills
Customer Service
Teamwork
High Volume Service
Attention to Detail
OpenTable
Time Management
Customer Relationship Management
POS Systems
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Chinese
Upscale Casual
Part of BOKA Restaurant Group
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